ZitoBox Casino Review 2024

Joy Media Works LLC launched ZitoBox in 2014.

It’s a popular social casino available in all US states, that primarily serves casual gamers.

The site is secure, features great games and bonuses, and supports credit and debit card payments.

Read my full ZitoBox Sweepstakes Casino review to learn more.

ZitoBox video review

ZitoBox casino review & ratings

Rating ZitoBox was tricky because the site differs from industry standards in both positive and negative ways.

It offers great games, but they are limited to a few brands.

The bonuses are solid, though the free sweeps could be better.

The rewards are strong, but there is no VIP program.

I'll explain these points in detail throughout the review.

But first, here’s my rating for ZitoBox.

To see how we evaluate new sweepstakes casinos, view our detailed review process here.

Pros & cons of ZitoBox

ZitoBox casino overview

What is ZitoBox casino & how does it work?

ZitoBox is a gaming platform that combines social and sweepstakes casino features.

It offers two virtual currencies and allows players to enjoy games without needing to buy real money.

Players can earn bonuses and prizes, similar to sweepstakes sites.

Zito Points, one of its currencies, can only be exchanged for gift cards or prepaid cards and is immediately redeemable, unlike traditional sweepstakes coins.

Gold Coins are the primary currency for playing games on ZitoBox.

They can only be used for gameplay on the site and cannot be exchanged for prizes.

Bonus offers: 4/5

ZitoBox Casino offers a range of bonuses for both new and regular players.

Some bonuses are similar to those found on other modern sweepstakes sites, like its daily login bonus.

Players can receive two no-deposit bonuses, although these do not come with free redeemable currency.

Below is my review of the ZitoBox Casino bonuses and promotions.

Keep reading to learn how they work.

Welcome bonus

ZitoBox casino offers a $5 no-deposit bonus in free Gold Coins and a $10 "booster" bonus after registration.

The $5 bonus gives you 5,000 Gold Coins, while the $10 bonus gives you 10,000 Gold Coins.

In total, you get 15,000 free Gold Coins to start.

To claim these bonuses, use the promo codes FIRST5K for the $5 bonus and TV for the $10 bonus.

Simply enter the codes in the "Promo Code (Optional)" field in the Coin Shop and tap "Apply."

First-purchase bonus

ZitoBox Casino offers unique first-purchase bonuses that differ from traditional no-deposit deals.

Instead of combining these bonuses, ZitoBox provides "boosters" on specific Gold Coin (GC) packages during your initial purchase.

During my review, I found that these boosters apply to GC bundles priced at $24.99 and above.

The bonus percentage ranges from 100% to 225%, depending on the selected package.

The highest bonus available is 1.625 million GC for a $499 purchase.

It's important to note that the number of free Zito Points you receive is proportional to the package price and remains unaffected by the booster.

For instance, the standard $5 package offers 5 free Zito Points, while the $24.99 package, boosted by 100%, provides 25 free Zito Points.

Daily login bonus

The daily login bonus at ZitoBox gives 250 Gold Coins every 24 hours.

This is a fixed bonus, meaning it doesn't increase over time.

While the amount may seem small, its consistency is valuable.

There are no limits on how long you can claim this bonus.

As long as you're active on ZitoBox, you can count on receiving it once per day.

Games: 4/5

ZitoBox casino features over 260 games from KA Gaming and GMW.

The selection includes classic 3-reel slots, modern 5 and 6-reel video slots, jackpots, table games, video poker, keno, and more than a dozen table games.

In this section, I’ll cover the most popular game categories on the site.

Super Jackpot

ZitoBox offers over 100 top-quality jackpot slots, or "Super Jackpot" games, mainly from GMW.

These games feature impressive graphics, huge jackpots with top payouts over 5,000x, and well-designed bonus rounds.

One standout game is Dia De Los Muertos, a "Day of the Dead" themed slot.

It has 1,024 paylines in the base game and 7,776 lines during the bonus round.

The super jackpot can exceed 2.5 million GC, making it a must-play for jackpot fans.

Other popular jackpot slots at ZitoBox include Mooney’s Money, American Wild, Splendid Venezia, and Mermaid’s Lucky Chest.

Frutti Jackpot

Frutti Jackpots are fruit-themed classic slots featuring fruit and Vegas-style symbols.

You can pick from more than a dozen popular titles like Spectacular 7’s, Jester’s Fortune, and Lucky Jester.

Other fan favorites include Neon Nights, Ten Crowns, and Happy Go Lucky.

3-reel slots

If you enjoy "win or lose" games, check out ZitoBox casino's 3-reel slot category.

It offers over 15 classic slots with easy rules and clear paytables.

Some popular games include Living The Dream, Super 9’s, Double Vault, and Wild Red.

Video poker

ZitoBox casino offers a wide selection of video poker games.

Beginners can start with simple options like Deuces Wild, Aces & Faces, or All American.

For experienced players, advanced games such as Double Double Poker Bonus, Multi-hand Poker, and Super Aces provide a greater challenge.

Arcade

ZitoBox offers 7 minigames, 6 of which are created by KA Gaming.

These include fish shooters like Poseidon’s Secret, Animal Fishing, Mermaid Hunter, and GMW’s Fishing Expedition.

Keno

ZitoBox casino offers seven Keno games.

Each game follows similar rules but has unique themes and graphics.

As a sports fan, I liked Keno Goal the most.

However, other popular games like Super Keno, Wild West Keno, Cleo’s Keno, Pirate’s Island Keno, The Great Wall Keno, and Steam Train Keno are also excellent choices.

Table games

ZitoBox casino offers a solid range of table games, including blackjack, Dragon Tiger, poker, Sic Bo, baccarat, roulette, and war games.

While the site lacks live dealer options, it still provides plenty of card and dice games to enjoy.

User experience: 5/5

ZitoBox stands out from most modern sweepstakes casinos due to its simple design with fewer menus.

The main lobby includes all essential features, such as games, instructions for redeeming gift card prizes, a daily login bonus pop-up, and filters.

The registration and account verification process is quick and easy.

While the site is mobile-friendly, ZitoBox also offers native apps for download on both Google Play and the Apple App Store.

Now, let’s explore ZitoBox casino’s main user experience features in more detail.

Registration and verification

The registration process at ZitoBox is straightforward, similar to other sweepstakes casinos.

Simply tap the blue "New User" button in the top right corner, enter your email, create a password, and optionally connect your Facebook account to get an extra 500 Gold Coins.

The casino calls verification "account validation."

This is easy to complete, as it only requires confirming your phone number and email address.

A strong geofence surrounds the site, which detects users from unsupported regions and those trying to use a VPN.

This ensures that validation remains simple.

ZitoBox on Android

ZitoBox has been downloaded over 100,000 times and is one of the most popular social gaming apps.

It holds a 4.3-star rating from more than 16,000 users, with many sharing positive experiences with the app.

I tested ZitoBox on my Samsung phone and found no major issues.

The lobby loaded quickly, and the same game categories from the website appeared.

I played five of my favorite ZitoBox slots, and they performed nearly the same as the desktop versions.

ZitoBox on iPhone

The ZitoBox casino iOS app launched in 2023 after being in beta since 2018.

It was soft-launched by Joy Media Works before being fully unlocked with all games available.

This long beta period may explain why it hasn’t ranked high in the App Store’s casino category.

The app has over 2,000 reviews and holds a 4.3-star rating, matching its Google Play score.

I downloaded the app and found it performs similarly to the Android version.

There were some minor bugs, like needing to tap certain games multiple times for them to load, but overall, the app works well.

Rewards, prizes, and loyalty program: 3/5

When I first joined ZitoBox, I was confused by the "Loyalty Program" they advertised.

After registering, I couldn’t find it anywhere.

I soon realized that ZitoBox refers to "Loyalty Points" as its sweepstakes currency.

The "Loyalty Program" is actually the sweepstakes operation itself.

You become part of it as soon as you start using Zito Points.

ZitoBox does not offer a tiered VIP system or a loyalty program for frequent players.

Instead, it provides rewards like gifts, special discounts through bonus codes, and promotions via social media.

SMS giveaways

Before casinos started hosting giveaway events on Facebook and Instagram, they used phone messages, like ZitoBox.

To join ZitoBox’s giveaway list, simply text “ZITO” to 74101 for a chance to win free in-game currency.

ZitoBox social media promotions

ZitoBox may not have many on-site promotions, but it makes up for this with generous giveaways on social media, bonus codes, and contests.

ZitoBox rewards active players with free Zito Points and Gold Coins.

A popular promotion is a random-draw contest where players share screenshots of their recent gaming on Facebook.

The casino then randomly selects several winners to reward.

Watch for new game releases at ZitoBox.

During the launch week of new slots and table games, the casino often offers promo codes that can be redeemed for thousands of Gold Coins.

ZitoBox also runs hybrid promotions with multiple bonuses.

These are often shared on its Facebook page.

One recent promotion featured a code for a 150% Gold Coin boost and another for 2,000 free Gold Coins.

While anyone can claim these offers, there may be a limit to the number of users who can redeem them.

Follow ZitoBox on Facebook to get the codes quickly.

Payments: 4/5

ZitoBox casino's payment system stands out by offering GC bundles without complimentary sweeps and excluding prepaid or gift cards as redeemable prizes.

This makes it different from most casinos today.

While ZitoBox shares some similarities with other sweepstakes casinos, it accepts a wide range of credit and debit cards.

You can play without needing to buy real cash credits.

To learn more about how GC bundles, Zito Points, and the casino's redemption system work, check out the sections below.

Buying Gold Coins

At ZitoBox, players can get free Gold Coins through daily log-in bonuses, random call-outs, social media events, and SMS giveaways.

If your balance is low, you can also buy a Gold Coin pack.

To access the shop, tap the “Coin Sale” icon in the left corner of the screen.

Check the table below for pricing details on Gold Coin bundles at ZitoBox casino.

Redeeming Zito Points

ZitoBox is a sweepstakes casino that doesn't offer real cash prizes.

Instead, you can exchange your Zito Points for gift cards or prepaid cards.

ZitoBox partners with popular brands like eBay, Wayfair, Bed Bath & Beyond, and more, where you can use these gift cards.

You can even get a gift card for Uber.

While ZitoBox offers some cash prizes through prepaid Visa and Mastercard cards, they are limited to $5 for every 500 Zito Points.

Larger gift cards for services like hotels, cruises, and restaurants range from 5,000 Zito Points ($50) to 25,000 Zito Points ($250).

One of ZitoBox's best features is that you don't need to wager your Zito Points.

Once you meet the minimum threshold, you can redeem them for gift cards right away.

Simply tap "Redeem," choose your prize, and enter the required banking details for verification.

However, there are some important limits to note.

You can request up to two rewards and redeem up to 400,000 Zito Points daily.

When redeeming larger prizes, ZitoBox asks for verification after you've earned 10,000 Zito Points.

Also, users in New York cannot redeem Visa prepaid cash cards, but they can claim other rewards.

Safety & security: 5/5

ZitoBox ranks high for security based on a few key factors.

First, the site is owned and operated by Joy Media Works LLC, based in Miami.

The company is transparent about its operations and publicly shares all important details about its business.

Second, ZitoBox has kept its original sweepstakes structure for over 10 years.

Since it started, no purchase has been required to play, and players can't redeem coins traditionally.

This structure has allowed ZitoBox to legally operate in all U.S. states, including those with strict regulations like Washington and Michigan.

One minor security concern is that ZitoBox uses 128-bit SSL encryption, which is older compared to the 256-bit encryption used by most modern sweepstakes sites.

However, after reviewing over 1,000 testimonials, I found no mention of safety issues or cyberattacks, confirming that ZitoBox is safe to use.

Responsible Social Gaming

ZitoBox supports Responsible Gaming (RSG) with a variety of helpful tools and resources.

These include tips for managing your gaming habits, links to gambling support sites, and a simple self-assessment test.

The main RSG tool, called the "Daily Limit," lets you set a daily cap on how many coins you can buy.

However, this tool is not directly available on the site.

To use it, you need to email [email protected] with your preferred limit details.

For players needing stricter control, ZitoBox offers two options: self-exclusion, which temporarily or permanently blocks access to the site, and permanent account closure.

Both options require an email request.

If you’re unsure about your gaming habits, you can take a 21-point self-assessment test before taking any major actions.

Customer support: 5/5

ZitoBox casino offers a variety of support channels to help users quickly resolve any issues.

The live chat feature was the most useful during my testing.

While it is only available to registered users, it provides fast answers to basic questions, making it easier to navigate the site.

For more complex issues, especially related to payments or redemptions, it's best to call ZitoBox's phone support at 1-786-375-5187.

If you're near Miami, you can visit their office at 6171 N.W. 72nd Avenue, Joy Media Works HQ, at the Casino Camp.

These options are available on weekdays only.

If you need help on the weekend, you can contact the casino team on Facebook.

For serious problems or technical issues that require detailed attention, emailing [email protected] is the best option.

They usually reply within 24 hours, depending on the volume of requests and the complexity of the issue.

Despite the absence of an FAQ section, I’m giving ZitoBox Casino's support a 5/5 rating.

This is due to clear explanations of key features and rules on the main page and in the T&Cs.

How does ZitoBox casino compare to others?

ZitoBox offers several advantages over other options, including easy accessibility, strong mobile apps, and no wagering requirements for its sweepstakes currency.

However, it lags behind competitors in terms of bonuses, game variety, and ways players can earn free sweeps.

Below is a detailed comparison of ZitoBox’s performance versus popular alternatives.

ZitoBox casino reviews

ZitoBox has earned an “Excellent” rating on Trustpilot, with a 4.7 out of 5.0 score based on over 1,070 reviews.

It’s one of the top-rated social casino platforms in the US, with more than 80% of reviews being 5-star ratings.

Here’s a recent testimonial from a verified user that reflects the views of most players.

Annette Schoon posted the following testimonial on the 9th of November 2024:

“Every week there's a new game and they give you great bonuses. They also have a drawing that if you win they give you money on a gift card. That's how you get paid if you win. The games are so much fun and what I personally like about them is they aren't all the same. Great variety. Great interaction with all the players I really like that it's like we're all a family.”

Date of experience: November 08, 2024

https://www.trustpilot.com/users/672f145704d9a05a60fed030

Annette Schoon (5/5 stars)

Our expert verdict

I recommend ZitoBox for its unique gaming experience with a strong focus on social features.

It’s available in all US states, has Zito Points with no rollover requirements, and offers hundreds of games from top suppliers like KA Gaming and GMW.

It’s a great choice for players who enjoy free online slots.

FAQs

Sources

• Legislation on Prize Award Schemes

• S.335 - Deceptive Mail Prevention and Enforcement Act for Sweepstakes

• A Consumer's Guide to Sweepstakes and Lotteries

• Legalized Gambling