ZitoBox Casino Review 2025

ZitoBox was launched in 2014 by Joy Media Works LLC.

A well-known social casino game available in all 50 states.

The majority of casual players.

The site is secure, offers good games and bonuses, and accepts credit and debit cards.

Check out my full ZitoBox Sweepstakes Casino review for more information.

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ZitoBox casino review & ratings

Rating ZitoBox was complicated, as the site is different from the industry standards in both good and bad ways.

It offers reels great, but they are limited to a bunch of brands.

The bonuses are decent; however, the free sweeps could improve.

The rewards are strong.

It's a shame there is no VIP program.

In the remainder of this review, I will discuss these points in detail.

But first, here’s my ratings on ZitoBox.

To see how we evaluate new sweepstakes casinos, view our detailed review process here.

Pros & cons of ZitoBox

ZitoBox casino overview

What is ZitoBox casino & how does it work?

ZitoBox is a social and sweepstakes casino gaming platform.

It offers two virtual currencies and gives them the opportunity to play games without the need for any real money purchases.

Players can earn bonuses and rewards in this gaming site as well, just as they can with sweepstakes.

Zito Points, one of its currencies, can only be exchanged for gift cards or prepaid cards and is immediately redeemable, unlike traditional sweepstakes coins.

Gold Coins are the main currency used to play games on ZitoBox.

They have no other purpose than that of play on the site and cannot be redeemed in any form to get a prize.

Bonus offers: 4/5

ZitoBox Casino features several bonuses for new and existing players.

Some of its bonuses are identical to those offered by other modern sweepstakes sites, like the daily login bonus.

Players could opt for two no-deposit bonuses, but these don’t come with free redeemable money.

I have provided details about the ZitoBox Casino bonuses and promotions below.

Keep reading to learn how they work.

Welcome bonus

ZitoBox casino gives you a $5 no-deposit bonus in free Gold Coins and a $10 "booster" bonus upon sign-up.

The $5 bonus is valid for 5,000 Gold Coins, and the $10 bonus is valid for 10,000 Gold Coins.

All in all, you get a whopping 15,000 free Gold Coins to kick things off.

To claim these bonuses, use the promo codes FIRST5K for the $5 bonus and TV for the $10 bonus.

Simply tap on the "Promo Code (Optional)" field in the Coin Shop, enter it, and tap "Apply."

Read more in our ZitoBox promo code offer article.

First-purchase bonus

ZitoBox Casino has exceptional first-purchase bonuses that vary from conventional no-deposit offerings.

Instead of mixing these bonuses, ZitoBox offers "boosters" on individual Gold Coin (GC) packages with your first purchase.

I can see that the boosters apply to GC bundles, which are priced at $24.99+.

The bonus percentage varies from 100% up to 225% depending on the package chosen.

The max bonus available is 1.625m GC for a $499 purchase.

An important thing to bear in mind is that the number of free Zito Points you get with your purchase is in the same proportion to the price package and not affected by your booster.

For instance, the $5 normal package offers 5 free Zito Points, whereas the $24.99 package with 100% boost gives 25 free Zito Points.

Daily login bonus

The daily login bonus at ZitoBox is 250 Gold Coins every 24 hours.

This is a Fixed Bonus.

This does not increase over time.

While it may not seem like much, the consistency adds up.

There’s no limit on how long you have to claim this bonus.

As long as you are active on ZitoBox, you will receive it once a day.

Games: 4/5

ZitoBox casino offers 260+ games that come from KA Gaming and GMW.

The selection of games consists of classic 3-reel machines, modern 5 and 6-reel video slots, jackpots, table games, video poker, keno, and more than a dozen table games.

In this section, I’ll cover the most popular game categories on the site.

Super Jackpot

There are over 100 high-quality jackpot slots or “Super Jackpot” ZitoBox games from GMW.

These games have excellent graphics, with large bonuses with max wins above 5,000x and well-structured bonus rounds.

One of the most popular releases is Dia De Los Muertos, a "Day of the Dead" themed title.

The game consists of 1024 paylines in the base game and 7776 lines in the bonus feature.

Super jackpot capped at above 2.5+ million GC – this is a great casino to discover for jackpot enthusiasts.

Other popular Jackpot slots at ZitoBox include Mooney’s Money, American Wild, Splendid Venezia, and Mermaid’s Lucky Chest.

Frutti Jackpot

Frutti Jackpots, with its delicious fruit classic slot theme, provides players with a choice of fruit and Vegas-style symbols.

Choose from their selection of 14+ hit titles such as Spectacular 7’s, Jester’s Fortune, and Lucky Jester.

Other fan favorites include Neon Nights, Ten Crowns, and Happy Go Lucky.

3-reel slots

If win or lose games are your meadow make sure to visit the ZitoBox casino’s 3 reel slot category.

It hosts more than 15 classic slots with simple rules, and their paytables are straightforward.

Some big-name titles include Living The Dream, Super 9’s, Double Vault, and Wild Red.

Video poker

ZitoBox casino offers a decent number of online video poker games.

Beginner players can start with basic options such as Deuces Wild, Aces & Faces, or All American.

For experts, more difficult activities such as advanced games include Double Double Poker Bonus, Multi-hand Poker, and Super Aces.

Arcade

ZitoBox includes 7 minigames, 6 of which are by KA Gaming.

These are the fish-shooting titles Poseidon’s Secret, Animal Fishing, Mermaid Hunter, and GMW’s Fishing Expedition.

Keno

ZitoBox casino features a selection of seven Keno games.

Each game follows the same rules, but in its own theme and graphical style.

As a sports fan, my favorite is Keno Goal.

Super Keno, Wild West Keno, Cleo’s Keno, Pirate’s Island Keno, The Great Wall Keno, and Steam Train Keno are some of the other popular games worth a try.

Table games

The likes of blackjack, Dragon Tiger, poker, Sic Bo, baccarat, roulette, and war games are what you can expect from ZitoBox casino table games.

While the site doesn’t have any live dealer options, it still offers hundreds of options for card and dice fans.

User experience: 5/5

Unlike most modern sweepstakes casinos, ZitoBox uses a unique, simple design with comparatively fewer menus.

The main lobby has everything you need: games, instructions for redeeming gift card prizes, daily login bonus pop up and filters.

Registration and account verification are quick and simple.

While the site is optimised well for mobile platforms, there are native ZitoBox apps you can download to maximise on the Google Play and Apple App Store.

Now, let’s take a closer look at the ZitoBox casino's main user experience features.

Registration and verification

The process to register at ZitoBox is simple, following the trend set by many other sweepstakes casinos.

Just tap the blue "New User" button in the top right-hand corner, enter your email, choose a new password, and then optionally connect your Facebook account to earn an extra 500 Gold Coins.

The casino refers to verification as "account validation".

It's easy to do: it just involves verifying your phone number and email address.

The site is well protected by a robust geofence that identifies users from non-supported areas and those attempting to use a VPN.

This makes it easy to ensure it is valid.

ZitoBox on Android

With 100,000+ downloads, ZitoBox is now one of the top social gaming apps in the world.

It has more than 16,000 ratings with a 4.3-star rating overall, with plenty of people on the app store sharing their positive experience.

I tested ZitoBox on my Samsung mobile and didn't encounter any serious problems.

The lobby loaded speedily, and the same categories of games from the website were reflected in the lobby.

I played five of my favorite ZitoBox slots, performance was almost identical to the desktop version.

ZitoBox on iPhone

The ZitoBox casino iOS app first appeared in 2023 after being in beta since 2018.

It was initially soft-launched by Joy Media Works before being fully unlocked with all games accessible.

This lengthy beta period may explain why the app hasn’t garnered a top ranking in the casino category of the App Store.

With over 2,000 reviews, the app rates at 4.3 stars, identical to how it’s been scored on Google Play.

I downloaded the app.

It seems to behave the same as the Android version.

There were small glitches here and there, like tapping specific games multiple times before they loaded up, but generally, the app functions well.

Rewards, prizes, and loyalty program: 3/5

When I first signed up for ZitoBox, I was misled by their so-called "Loyalty Program.

Once I’d signed up, I couldn’t find it anywhere.

I realized quickly that ZitoBox calls the use of their sweepstakes currency "Loyalty Points".

The "Loyalty Program" is the sweepstakes operation.

You become part of the Zito network the moment you start spending Zito Points.

ZitoBox does not have a tiered VIP system or a loyalty program for its frequent players at this time.

Instead, you'll receive rewards in the form of gifts, special discounts via bonus codes, and promotions on social media.

SMS giveaways

Before conducting giveaways on Facebook or Instagram, casinos used phone messages, i.e., ZitoBox.

Join the giveaway list.

Text “ZITO” to 74101 and you will be entered to win free in-game currency.

ZitoBox social media promotions

ZitoBox may not offer many promotions on its site, but it makes up for this with frequent giveaways on social media sites, as well as bonus codes and contests.

ZitoBox gives free Zito Points and Gold Coins to active players.

One popular promotion we’ve seen is running a random draw contest for players who share screenshots of their most recent gaming activity on Facebook.

The casino then picks several random winners to award.

Watch out for new games releasing at ZitoBox.

During a launch week of new slots and table games, the casino usually offers promo codes that you can redeem for thousands of Gold Coins.

ZitoBox also offers hybrid promotions, which feature multiple bonuses.

They are frequently posted on its Facebook page.

One recent promo offered a code for a 150% Gold Coin bonus, and another that redeemed for 2,000 free Gold Coins.

While they are available to anyone who signs them up, they are limited in how many people can claim them.

Follow ZitoBox on Facebook to get the codes quickly.

Payments: 4/5

ZitoBox casino payment system is different in that it offers GC bundles without free sweeps and does not allow prepaid or gift cards for redeemable prizes.

This is different from most casinos today.

Although ZitoBox is comparable to other sweepstakes casinos, it supports more card methods.

You can play without spending any real cash credits if you don’t want to.

To gain more profound insight into how GC bundles, Zito Points, and the casino's redemption system fare, you can refer to the following sections.

Buying Gold Coins

On ZitoBox, you can claim free Gold Coins through the daily log-in bonus, random call-outs by ZitoBox, social media events, and SMS giveaways.

If you’re getting low, you can buy a pack of Gold Coins.

To enter the shop, tap on the “Coin Sale” icon located in the left corner of the screen.

Below are the prices that you will have to pay to purchase different Gold Coin bundles at ZitoBox casino.

Redeeming Zito Points

ZitoBox is a sweepstakes casino and does not pay out real money prizes.

Instead, you can redeem your Zito Points for gift cards and prepaid cards.

ZitoBox partners with well known brands like : eBay, Wayfair, Bed Bath & Beyond, and More, where you can use these gift cards.

You can even get a gift card from Uber.

While ZitoBox does offer some cash prizes in the form of prepaid Visa and Mastercard cards, these are limited to just $5 for every 500 Zito Points.

Larger gift cards for hotels, cruises, and restaurants range from 5,000 Zito Points (worth $50) to 25,000 Zito Points (worth $250).

One of the best things about ZitoBox is that you don't have to stake your Zito Points.

Once a minimum threshold is obtained, you can redeem them for gift cards instantly.

All you need to do is tap on “Redeem” in the app, select your prize, and enter the bank details required for verification.

However, there are some important caveats to clarify.

You can request up to 2 rewards and/or accessories per day and redeem up to 400,000 Zito Points per day.

When it comes to redeeming larger prizes, ZitoBox requires verification to be completed once you've accumulated 10,000 Zito Points.

Similarly, residents of New York can’t redeem Visa prepaid cash cards, though other rewards are still available.

Safety & security: 5/5

The ZitoBox site scores well on safety for these main reasons.

First, the site is owned and operated by Joy Media Works LLC,[4][5] based in Miami.

The company’s manufacturers are open and honest about their processes, and Zinus publicly discloses all of the crucial details about its operations.

Second, ZitoBox has maintained its original sweepstakes structure for more than 10 years.

No purchase necessary upon entry, with players unable to redeem coins in the usual way since launch.

This model is what has allowed ZitoBox to operate legally in all US states, inluding Washington and Michigan, which have imposed tight restrictions.

One small security-related problem is that ZitoBox employs 128-bit SSL encryption.

This is an older technology in comparison to the 256-bit encryption used by the majority of current sweepstakes sites.

After reading over 1,000 player testimonials, I didn’t come across any user who reported safety-related problems or hacking attacks, confirming that ZitoBox is a safe option to play free online games.

Responsible Social Gaming

ZitoBox supports Responsible Gaming (RSG) with a variety of helpful tools and resources.

These include advice on how to manage your slot gaming, links to gambling support, and a simple self-assessment.

The main RSG tool, the “Daily Limit”, allows you to set a daily limit on how many coins you can purchase.

However, there is no direct access from the link provided on the site.

To use it, you must email [email protected] about your preferred limit.

For players who require more stringent action, ZitoBox offers two alternatives: the self-exclusion option, along with a permanent account closure.

Self-exclusion essentially means temporary or permanent exclusion whereby players won’t get any access to the site.

Both options must be requested by email.

If you’re wondering about your gaming, you can fill out a 21-point, self-assessment test before making any big decisions.

Customer support: 5/5

ZitoBox casino offers several support channels to provide users with quick resolutions to their issues.

The feature I found most helpful during my testing was the live chat.

While available only to registered users, it provides fast answers to simple questions and makes the site easier to search.

For more complicated inquiries, especially about payments or redemptions, call ZitoBox’s phone support at 1-786-375-5187.

If you are near Miami, visit them at 6171 N.W. 72nd Avenue, Joy Media Works HQ at the Casino Camp.

These are available only on weekdays.

For weekend assistance, you can reach out to the casino team via Facebook.

For more serious problems or technical issues that merit more attention to detail, an email to [email protected] is the best way to go:

They usually reply within 24h, although it depends on the number of people who have made requests as well the problem and how complicated it is.

Although there is no FAQ section, I’m still awarding the ZitoBox Casino support 5 out of 5.

This is because of clear explanations of key features and rules found on the main page and in the T&Cs.

How does ZitoBox casino compare to others?

Advantages ZitoBox has over any other option is that it is very accessible to most.

It also has stellar mobile apps, and there are no wagering requirements on its sweepstakes currency.

However, it offers less competitive bonuses than competitors, fewer varieties of games, and fewer ways for players to earn free sweeps.

ZitoBox performance compared to similar apps:

ZitoBox casino reviews

ZitoBox holds a Trustpilot rating of “Excellent”.

The ZitoBox Trustpilot rating shows a score of 4.7 out of 5.0, as averaged from over 1.

It is one of the highest-ranked social casino sites in the U.S., with over 80% of reviews receiving 5-star ratings.

Here's a recent, unsolicited testimonial from a verified user, and it is used here with permission.

This review echoes the comments of virtually every player.

Annette Schoon posted on 9 Nov 2024:

Our expert verdict

I recommend ZitoBox for its unique gaming experience with a heavy emphasis on social features.

It's open to all U.S. players, features Zito Points with no rollover requirements, and boasts hundreds of games from several highly rated suppliers, such as KA Gaming and GMW.

It's ideally suited for gaming enthusiasts who favor no-cost free online slots.

FAQs

Sources

• Legislation on Prize Award Schemes

• S.335 - Deceptive Mail Prevention and Enforcement Act for Sweepstakes

• A Consumer's Guide to Sweepstakes and Lotteries

• Legalized Gambling