Smiles Casino Review 2025

I tested Smiles Casino and rated it 3.1 out of 5.

New players will receive a welcome bonus of 1,000,000 Gold Coins and 5 Smile Coins.

These coins allow players to join games without deposits.

The casino has over 150 games available, and these include slots, blackjack, and exclusive Smiles Originals.

Games from Relax Gaming and BGaming run smoothly and safely.

The selection of games is smaller than some competitors, but the quality of games is apparent.

This review will highlight all you need to know about Smiles Casino.

Smiles Casino review & ratings

Here are my ratings for Smiles Casino in some of the most important categories.

To see how we evaluate new sweeps cash casinos, read our detailed review process here.

Pros & cons of Smiles Casino

Smiles Casino overview

What is Smiles Casino & how does it work?

Smiles Casino is a social casino where players play for fun with no real money involved.

It makes use of two different types of virtual currency: Gold Coins and Smile Coins.

Gold Coins are for casual play and are not redeemable for prizes.

You can, however, use Smile Coins to get real prizes like cash or gift cards.

To redeem Smile Coins, the playthrough requirements must be fulfilled.

New users receive 1,000,000 Gold Coins and 5 Smile Coins as a welcome bonus.

You have the option to buy extra Gold Coins or accumulate them by gaming and tackling challenges.

Where is Smiles Casino legal?

Smiles Casino is currently available in most U.S. states except Nevada, Michigan, Kentucky, Idaho, and Washington.

Bonus offers: 3.3/5

Welcome bonus

When you first enroll in Smiles, you will be given 1,000,000 Gold Coins and 5 Smile Coins.

Each welcome bonus will give you the chance to explore multiple games without having to purchase any new coins or virtual currency.

It's one of the more generous offers we've seen from an online sweepstakes casino.

Daily login bonus

You can claim another bonus every day just for logging in.

Every twenty-four hours, a reward bubble will appear which you may collect.

While it's not a large amount, the more days you log in, the more you'll accrue.

Be sure to claim it because any unused bonuses won’t roll over.

Mail-in bonus

Smiles has a unique way to earn free coins.

By mailing a postcard to their Sweepstakes Department, you will earn 2 Smile Coins.

It's a simple, old-fashioned solution for those ready to invest the time, and a good method for a free coin boost.

Social media promotions

Smiles also offers giveaways and contests on social media.

These events won't be ongoing but will instead provide more variety and excitement.

Find Smiles on Facebook, Instagram, and Twitter to get updates on what's new.

Smiles Casino's standout feature is its robust no-deposit bonus.

Nonetheless, players hoping to receive daily rewards or join a loyalty/VIP program might be disappointed with the offering.

Games: 3.5/5

Game selection

Smiles Casino hosts a streamlined collection of more than 150 games, with the majority made up of slots.

The collection includes titles from leading developers Relax Gaming and BGaming.

Money Train 4, Elvis Frog in Vegas, and Hazakura Ways are popular choices.

The slots are well-designed, mixing exciting features with decent payout potential.

High-win games like Sweetopia Royale (max win: 5,000x) and Firewins Factory (max win: 20,000x) are worth mentioning because of their high prize potential.

While the library may be smaller than some rivals, the quality and fun rewards make it worth checking out.

Slots

Smiles Casino's biggest draw is its slots section.

It offers popular games with high RTP rates and engaging features.

I've been on Hazakura Ways.

Its oriental theme and bonus spin feature make it one of the most engaging options out there.

Megaways titles also cut the selection, although the range is narrower than it should be.

However, games such as Money Train 4 can offer strong payouts and plenty of ways to win.

No table games

The downside is the lack of table games.

You won't be able to play classics like blackjack or roulette at Smiles Casino, and there are no live dealer options.

If you prefer table games, this can feel restrictive.

Adding them in the future would further improve the experience for more players.

Smiles Casino has a good variety of slot games from which slot players can choose.

However, it might not attract players who enjoy table games or a bigger selection of game providers.

For those of us looking for high-payout slots, you’ll find no shortage of choices to take advantage of.

User experience: 3.5/5

Mobile experience

Smiles Casino has no mobile app to offer its players.

Its mobile site, though, is good enough for casual players.

The site is mobile responsive, and games load fast with few problems.

Design is plain and practical, but missing the refinement of some rivals.

The graphics look like the ones that are used on other casinos, and the fonts and layout are simple.

While the site does its job, mobile-specific improvements might be nice.

For now, it remains stable for on-the-go gaming.

Navigation and layout

After logging in, you can see the menu displayed at the top.

It provides quick links to key sections.

Your balance is shown in the top-right corner and is easy to keep track of.

Switching between games, account settings, and support is smooth.

Games are organized into straightforward categories, so you don't need to scroll endlessly to find what you are looking for.

The site isn’t difficult to navigate, but the plain flair of the design doesn’t excite curiosity.

The user experience at Smiles Casino is OK, but could be better.

The mobile site works well, but efforts to incorporate design upgrades and additional features could enhance the experience.

Rewards, prizes & loyalty program: 2.0/5

There’s no loyalty scheme at Smiles Casino.

In other words, the operator doesn’t offer run-of-the-mill VIP tiers or rewards for regular play.

Normal players have no privilege.

The casino offers an "Alternative Method of Entry" for players to earn Smile Coins without buying them.

Players can complete the Sweepstakes Rules to get them.

However, the rewards and loyalty offerings are slim.

There are no VIP or referral bonuses.

If you are one that expects extra goodies for regular play, you may be disappointed by the lack of such rewards.

Payments: 3.0/5

Smiles Casino has an uncomplicated way to process payments.

You can purchase and use Smiles Coins with Visa, Mastercard, or online banking.

It's a simple system to follow, especially for somebody who loves to use credit cards.

But there's a 100 Smiles Coins ($100) minimum for redemptions.

This may be too high for some players.

1-5 business days for Visa and Mastercard.

If you bank online, you can expect a waiting period of 5–10 business days.

While it's simple, it might feel slow for some players.

For large wins over $10,000, payouts may be split into multiple smaller amounts.

Additionally, New York Lottery or Florida Lottery players can only win or redeem up to $5,000 per play.

Smiles Casino’s payment system is simple, although it can be improved.

The limited deposit methods and sluggish cash-out times won't suit everyone.

The addition of more payments allows for quick withdrawals.

Safety & security: 3.5/5

Smiles Casino has your safety at heart and uses SSL encryption to protect your personal information and payments.

This ensures your data is secure.

They also conduct KYC (Know Your Customer) checks to ensure only eligible players can use the site.

The casino provides some basic responsible gaming tools like session reminders, purchase limits, and time limits.

However, the self-exclusion policy is Draconian.

If you self-exclude, you will no longer have access to coins and your account.

More rigid than other sites, it may seem harsh to some players.

Smiles Casino offers a take-a-break tool.

This is designed to pause play and purchases.

However, there’s no clear guidance about it in the help center.

Certified RNGs would make players believe games were fairer.

Smiles Casino has been under the ownership of 10 Ten Gaming since 2021.

But it is yet to offer two-factor authentication (2FA) and regulation for the random number generator (RNG).

Although the platform is safe for use, the enhancement of these security features will make the platform more reliable.

Customer support: 2.5/5

Smiles Casino’s customer support could be improved.

The Help Center is helpful, but it is not enough on its own.

While the main information is easy to find, the lack of live chat is a major disappointment.

In 2024, live chat should be table stakes.

Because I needed some quick help, I had to use email instead.

The FAQ section covers some of the basic questions, but it doesn’t cover detailed information.

It's adequate, but not everything is explained.

For more pressing issues, I had to find the support email in the Terms and Conditions ([email protected]).

That wasn’t super convenient.

Posts to their Facebook, X, YouTube, and Instagram accounts were largely inactive.

Those accounts were created before official casino launches, and the team didn't reply to us.

It made getting help quickly difficult.

Smiles Casino’s customer support needs improvement.

While the Help Center is convenient, it’s missing a live chat and other easily accessible support features.

If you're looking for quick responses or help beyond the basic queries, you may find it frustrating.

How does Smiles Casino compare to others?

Smiles Casino operates on a sweepstakes basis.

They use Gold Coins for fun play and their virtual currency, called Smile Coins, which can be used to win real-life prizes.

The setup is simple, with mostly slots available, but how does it stack up against other sites?

Chumba Casino is another popular sweepstakes site, also using Gold Coins and Sweeps Coins.

It has a greater selection of games, including slots and table games.

In addition, Chumba has bigger promotions and a wider player pool.

However, it doesn’t have live dealer games, which Smiles Casino offers.

LuckyLand Slots works in a comparable manner to Smiles Casino, using the sweepstakes model with a primary focus on slots and a small assortment of instant-win games.

LuckyLand runs more frequent promotions than its competitor, giving players more chances to win bonus prizes.

Smiles Casino, on the other hand, has fewer promos.

Pulsz Casino is another competitor, offering both slots and table games, which gives it an advantage over Smiles Casino.

Pulsz also has a more seamless mobile experience thanks to its app, which Smiles Casino does not have.

Winnersland, a newer site, uses Gold Coins and Sweeps Coins as well.

It focuses on simple slots and instant‑win games.

While Smiles Casino provides a more extensive game library featuring more high-quality games from Relax Gaming and BGaming, Winnersland is likely to be a more attractive choice for those desiring a basic sweepstakes gaming experience.

Sister sites

Smiles Casino is an independent casino as of the time of writing and has no sister sites.

Smiles Casino review

Launched in 2024, Smiles Casino has generated interest due to its simplicity and easy-to-follow sweepstakes system.

It has a Trustpilot rating of 3.6/5.

Most of the players left positive reviews, although some did express concerns about rather slow redemption times.

Some recently submitted player reviews to Trustpilot include:

Expert verdict

Smiles Casino is a solid choice for players who like straightforward gameplay and hefty bonuses.

It offers 150+ games, most of which are slots, along with some exclusive Smiles Originals.

There’s always something new to try.

When you join, you will receive a 1,000,000 Gold Coin and 5 Smile Coin welcome bonus, which allows you to play for free.

The daily login bonus rewards you with larger amounts of free coins each day.

The slots are where it’s at, with fan favourites and top titles, like Money Train 4 and Sweetopia Royale, all providing an opportunity for one of those super-sized wins.

Smiles Casino is great if slots are what you’re after.

But you’ll be missing out on table games.

There is no VIP program to give an additional reward to regular players, and no referral bonuses.

With easy payment options, but withdrawals take up to 7 days.

In summary, Smiles Casino is ideal for the casual player who loves slots and uncomplicated bonuses.

However, it lacks both in terms of features and withdrawal speed.

FAQs

Sources

• Legislation on Prize Award Schemes

• S.335 - Deceptive Mail Prevention and Enforcement Act for Sweepstakes

• A Consumer's Guide to Sweepstakes and Lotteries

• Legalized Gambling