I’ve rated Smiles Casino 3.1 out of 5 for its strong game selection and a generous welcome bonus.
Top Feature: A welcome bonus of 1,000,000 Gold Coins and 5 Smile Coins.
Smiles Casino is great for players looking for a simple, straightforward experience centered on slot games.
I tested Smiles Casino and rated it 3.1 out of 5.
New players get a welcome bonus of 1,000,000 Gold Coins and 5 Smile Coins.
These coins allow users to play games without spending real money.
The casino offers over 150 games, including slots, blackjack, and exclusive Smiles Originals.
Games from providers like Relax Gaming and BGaming ensure smooth and reliable performance.
While the game selection is smaller compared to some competitors, the quality of the games stands out.
This review will break down everything you need to know about Smiles Casino.
Smiles Casino review & ratings
Here are my ratings for Smiles Casino in key categories.
To see how we evaluate new sweeps cash casinos, read our detailed review process here.
Category | Rating |
---|---|
Bonus offers | 3.3/5 |
Games | 3.5/5 |
User experience | 3.5/5 |
Rewards, prizes & loyalty program | 2.0/5 |
Payments | 3.0/5 |
Safety & Security | 3.5/5 |
Customer support | 2.5/5 |
Pros & cons of Smiles Casino
- Generous welcome bonus: Receive 1,000,000 Gold Coins and 5 Smile Coins when you sign up
- Wide game selection: Enjoy over 150 games from providers like BGaming and Relax Gaming
- Daily rewards: Get free Gold Coins and Smile Coins just by logging in
- Easy-to-use platform: Features a responsive and user-friendly interface
- No dedicated mobile app: Access is only available through a mobile-friendly website
- High redemption requirement: You need 100 Smile Coins to redeem prizes
- Limited game options: Offers fewer games compared to some competitors
- No VIP program: Regular players lack a loyalty rewards system
Smiles Casino overview
Category | Details |
---|---|
Company Info | Operated by 10 Ten Gaming LLC |
Website | |
Restricted States | Nevada, Michigan, Kentucky, Idaho, and Washington |
Welcome Bonus | 1,000,000 Gold Coins and 5 Smile Coins |
Minimum Purchase | Gold Coins can be purchased starting at $1.99 |
Minimum Deposit | No deposit is required (sweepstakes model) |
Currencies | Gold Coins (for gameplay) and Smile Coins (redeemable for prizes) |
Software | Utilizes proprietary technology developed by 10 Ten Gaming LLC |
Mobile App | No dedicated app; the website is optimized for mobile browsers |
Types of Games | Slots, arcade games, and crash games |
Number of Games | Over 150 |
Average RTP | Not specified |
Customer Support | E-mail support and a comprehensive FAQ section |
Payment Methods | Credit/debit cards, e-wallets, and bank transfers |
Payout Speed | Cash prize redemptions are processed within 7 working days |
What is Smiles Casino & how does it work?
Smiles Casino is a social casino where you can enjoy games without spending real money.
It uses two types of virtual currency: Gold Coins and Smile Coins.
Gold Coins are for casual play and can’t be redeemed for prizes.
Smile Coins, however, can be exchanged for real rewards like cash or gift cards.
To redeem Smile Coins, you must meet the playthrough requirements.
New players receive 1,000,000 Gold Coins and 5 Smile Coins as a welcome bonus.
You can purchase additional Gold Coins or earn them by playing games and completing challenges.
Where is Smiles Casino legal?
Smiles Casino is available in most states but not in Nevada, Michigan, Kentucky, Idaho, or Washington.
Bonus offers: 3.3/5
- New users receive 1,000,000 Gold Coins and 5 Smile Coins upon signing up
- A daily login bonus adds free credits to your account
- Earn 2 Smile Coins by mailing a handwritten postcard
- No first-purchase bonus or discounts on Gold Coins
- No VIP program or referral rewards for extra perks
- Bonus options are limited compared to other sweepstakes casinos
Welcome bonus
When you join Smiles, you start with 1,000,000 Gold Coins and 5 Smile Coins.
This welcome bonus lets you try multiple games without needing extra coins.
It’s one of the more generous offers compared to other sweepstakes casinos.
Daily login bonus
You can claim a bonus every day just by logging in.
Every 24 hours, a bonus bubble appears for you to collect.
While the amount isn’t large, it adds up if you log in daily.
Be sure to claim it, as unused bonuses don’t roll over.
Mail-in bonus
Smiles offers a unique way to earn free coins.
By sending a postcard to their Sweepstakes Department, you can get 2 Smile Coins.
It’s a simple, old-school option for those willing to take the time, and it’s a great way to get free coins.
Social media promotions
Smiles hosts giveaways and contests on social media.
These events are not ongoing but add variety and excitement.
Follow Smiles on Facebook, Instagram, and Twitter for the latest updates.
Bonus type | Details |
---|---|
Welcome bonus | 1,000,000 Gold Coins + 5 Smile Coins when you sign up |
Daily login bonus | Collect once every 24 hours |
Mail-in bonus | 2 Smile Coins through the Alternative Method of Entry (AMOE) |
Smiles Casino offers a strong no-deposit bonus, making it a standout feature.
However, players seeking daily rewards or VIP programs may find the options limited.
Games: 3.5/5
- Offers 150+ slots, mainly from Relax Gaming and BGaming
- High win potential with games like Sweetopia Royale (up to 5,000x) and Firewins Factory (up to 20,000x)
- Includes exciting features like Megaways, Feature Spins, and Bonus Buys
- Popular titles available, such as Money Train 4 and Elvis Frog in Vegas
- No table games or live dealer options
- Limited game providers, featuring only Relax Gaming and BGaming
- Lacks progressive jackpots and traditional jackpot games
Game selection
Smiles Casino offers a focused selection of over 150 games, with most being slots.
The collection features titles from leading developers like Relax Gaming and BGaming.
Popular options include Money Train 4, Elvis Frog in Vegas, and Hazakura Ways.
The slots are well-crafted, blending exciting features with solid payout opportunities.
High-win games like Sweetopia Royale (max win: 5,000x) and Firewins Factory (max win: 20,000x) stand out for their big prize potential.
While the library is smaller than some competitors, the quality and engaging rewards make it worth exploring.
Slots
The slots section is the highlight of Smiles Casino.
It offers popular games with high RTP rates and engaging features.
I spent most of my time playing Hazakura Ways.
Its oriental theme and bonus spin feature make it one of the most exciting options available.
The selection also includes Megaways games, though the variety is smaller than expected.
However, games like Money Train 4 provide strong payouts and plenty of ways to win.
No table games
One downside is the lack of table games.
Smiles Casino does not offer classics like blackjack or roulette, and there are no live dealer options either.
If you enjoy table games, this might feel limiting.
Adding these options in the future would improve the experience for a wider range of players.
Game type | Details |
---|---|
Slots | 150+ slots, most from Relax Gaming and BGaming |
Megaways | Limited Megaways options, but good payout potential |
Feature Spins | Some games with unique spins and bonus rounds |
Bonus Buys | Option to buy into bonus rounds |
Smiles Casino offers a strong selection of slot games, ideal for slot enthusiasts.
However, it may not appeal to players who prefer table games or a wider range of game providers.
For those seeking slots with high win potential, the casino delivers plenty of options to enjoy.
User experience: 3.5/5
- The website features a clean and simple design
- Mobile navigation is easy and user-friendly
- Games load quickly, even on mobile devices
- There is no dedicated mobile app, only a mobile-friendly site
- The design is minimalistic and lacks visual appeal
- Occasional bugs and interface issues may occur
Mobile experience
Smiles Casino does not offer a mobile app, but its mobile site works well for casual gaming.
The site adapts smoothly to smaller screens, and games load quickly with minimal issues.
The design is simple and functional, though it lacks polish compared to some competitors.
The visuals appear similar to those used by other casinos, and the fonts and layout are basic.
While the site gets the job done, adding mobile-specific features could improve the overall experience.
For now, it remains a reliable option for mobile play.
Navigation and layout
When you log in, the menu is visible at the top.
It provides quick links to key sections.
Your balance is displayed in the top-right corner, making it easy to track.
Navigating between games, account settings, and support is seamless.
The games are sorted into simple categories, so you can find what you need without excessive scrolling.
The site is easy to use, but its design feels plain and lacks engaging visuals.
Aspect | Details |
---|---|
Mobile app | No app available; works through mobile browser |
Responsiveness | Mobile site works well, with quick loading and smooth navigation |
Navigation | Simple layout, easy access to games, account settings, and support |
Smiles Casino offers a decent user experience, but it could be better.
The mobile site functions well, but adding design upgrades and new features could improve the overall experience.
Rewards, prizes & loyalty program: 2.0/5
- Daily login bonuses encourage you to return
- The Alternative Method of Entry lets you earn Smile Coins for free
- No VIP program for loyal players
- No referral bonuses for inviting friends
- Limited ongoing rewards or promotions beyond the basics
Smiles Casino does not offer a traditional loyalty program, such as VIP tiers or rewards for frequent play.
There are no special perks for regular players.
The casino has an "Alternative Method of Entry," which allows players to earn Smile Coins without purchasing them.
Players can follow the steps in the Sweepstakes Rules to earn these coins.
However, the rewards and loyalty options are limited.
There is no VIP program or referral bonuses.
If you expect extra perks for regular play, you may find this lack of rewards disappointing.
Payments: 3.0/5
- Visa and Mastercard are accepted for both deposits and withdrawals
- Easy-to-use payment system
- Smiles Coins are valued at $1 each for redemptions
- A minimum of 100 Smiles Coins ($100) is required for redemptions
- Withdrawals can take 1-5 business days or longer
- Limited payment options; no cryptocurrency or instant payout methods
Smiles Casino offers a simple payment process.
You can buy and redeem Smiles Coins using Visa, Mastercard, or online banking.
This system is easy to use, especially for those who prefer credit cards.
However, the minimum for redemptions is 100 Smiles Coins, or $100.
This might be too high for some players.
Cashouts typically take 1-5 business days for Visa and Mastercard.
If you use online banking, expect a wait of 5-10 business days.
While the process is straightforward, it can be slower than some players expect.
For big wins over $10,000, payouts may be divided into smaller amounts.
Additionally, players in New York or Florida can only win or redeem up to $5,000 per play.
Payment Method | Purchases | Redemptions | Processing Time |
---|---|---|---|
Visa | Yes | Yes | 1-5 business days |
Mastercard | Yes | Yes | 1-5 business days |
Online Banking | No | Yes | 5-10 business days |
Smiles Casino has a simple payment system, but it could be better.
The limited payment options and slow redemption times may not work for everyone.
Adding more payment methods and faster withdrawals would improve the experience.
Safety & security: 3.5/5
- SSL encryption keeps your data and payments secure
- KYC checks confirm that only eligible players can join
- Responsible gaming tools include session reminders and self-exclusion options
- No two-factor authentication (2FA) for extra account security
- Strict self-exclusion rules result in permanent access loss
- No independent certification for Random Number Generators (RNGs)
Smiles Casino prioritizes safety with SSL encryption to protect your personal information and payments.
This ensures your data is secure.
They also perform KYC (Know Your Customer) checks to confirm that only eligible players can access the site.
The casino offers some basic responsible gaming tools, including session reminders, purchase limits, and time limits.
However, the self-exclusion policy is strict.
Once you self-exclude, you lose access to your account and coins.
This is more rigid than other sites and may seem harsh to some players.
Smiles Casino provides a take-a-break feature, which allows you to pause play and purchases, but it's not clearly explained in the help center.
While Smiles Casino uses RNG-tested games to ensure fairness, they don’t have independent certification.
Certified RNGs would give players more confidence in the fairness of the games.
Feature | Details |
---|---|
License | N/A |
SSL encryption | Secures player data and payments |
2FA | Not available |
Responsible gaming | Session reminders, limits, self-exclusion |
RNG auditing | Not independently certified |
Age restrictions | 18+ (19+ in Nebraska and Alabama) |
Smiles Casino, managed by 10 Ten Gaming since 2021, offers a secure gaming environment.
However, it currently lacks two-factor authentication (2FA) and Random Number Generator (RNG) certification.
While the platform is safe to use, enhancing these security features would improve its overall reliability.
Customer support: 2.5/5
- The Help Center is easy to access and provides key information
- The FAQ section offers quick answers to common questions
- There is no live chat support, which is a significant drawback
- The support email is hidden in the Terms and Conditions
- There is no support through social media
Smiles Casino's customer support could be better.
The Help Center is useful, but it isn't enough by itself.
While the key information is easy to find, the absence of live chat is a big drawback.
In 2024, live chat should be a standard feature.
When I needed quick help, I had to use email instead.
The FAQ section covers basic questions, but it lacks detailed information.
It provides the essentials, but not everything is explained.
For more complex issues, I had to search through the Terms and Conditions to find the support email ([email protected]).
This wasn’t very convenient.
Their social media accounts on Facebook, X, YouTube, and Instagram were mostly inactive.
These accounts were set up before the casino launched, but there was no response from the team.
This made getting quick help difficult.
Support Method | Availability | Response Time |
---|---|---|
FAQ Page | Anytime | Instant answers |
24/7 | Up to 24 hours | |
Live Chat | Not available | N/A |
Phone | N/A | N/A |
Smiles Casino’s customer support needs improvement.
While the Help Center is helpful, it lacks live chat and other easy-to-access support options.
If you need quick answers or assistance with anything beyond basic questions, you may find it frustrating.
How does Smiles Casino compare to others?
Smiles Casino follows a sweepstakes model, using Gold Coins for casual play and Smile Coins for real prizes.
It has a simple setup, mainly offering slots, but how does it compare to other sites?
Chumba Casino is another popular sweepstakes site, also using Gold Coins and Sweeps Coins.
It offers a wider range of games, including slots and table games.
Chumba also features larger promotions and a bigger player base.
However, it lacks live dealer games, which Smiles Casino provides.
LuckyLand Slots operates similarly to Smiles Casino with its sweepstakes model, focusing mainly on slots and some instant-win games.
LuckyLand stands out with more frequent promotions, attracting players looking for extra bonus opportunities.
Smiles Casino, however, offers fewer promotions.
Pulsz Casino is another competitor, offering both slots and table games, which gives it an advantage over Smiles Casino.
Pulsz also has a smoother mobile experience, thanks to its app, which Smiles Casino lacks.
Winnersland, a newer site, also uses Gold Coins and Sweeps Coins.
It focuses on simple slots and instant-win games.
While Smiles Casino offers a more diverse game library with higher-quality titles from Relax Gaming and BGaming, Winnersland may appeal to those who prefer a basic sweepstakes experience.
Casino | Types of Games | Welcome Bonus | Best For |
---|---|---|---|
Smiles Casino | Slots, exclusive games | 1,000,000 Gold Coins + 5 Smile Coins | Slot lovers and exclusive game fans |
Chumba Casino | Slots, table games | 2,000,000 Gold Coins + 2 Sweeps Coins | Players seeking variety in games |
LuckyLand Slots | Slots, instant win games | 100,000 Gold Coins + 2 Sweeps Coins | Players who like frequent bonuses |
Pulsz Casino | Slots, table games | 100,000 Gold Coins + 2 Sweeps Coins | Players who enjoy table games |
Winnersland | Slots, instant win games | 50,000 Gold Coins + 2 Sweeps Coins | Fans of simple slot play |
Sister sites
Smiles Casino operates independently and currently has no sister sites.
Smiles Casino review
Smiles Casino, launched in 2024, has gained attention for its straightforward sweepstakes system.
It holds a Trustpilot rating of 3.6/5.
Most players share positive experiences, but some mention concerns about slow redemption times.
Here are some recent player reviews from Trustpilot:
"I’m very pleased with this smiles and it’s definitely became my favorite. Redemption was an easy process once my bank approved the transaction. I truly appreciate the fast responses from support. Thank you so much!"
Date of experience: October 15, 2024https://www.trustpilot.com/reviews/670ed502360d684f7b1082d2Alisha Vickers (5/5)
"There's dozens of social casinos out in the world and the standout features on Smiles is the intuitive UI, and the customer service you receive. Granted anything could change but I've had a positive experience on Smiles and looking forward to having more here.
Cheers 🍻"
Date of experience: September 04, 2024https://www.trustpilot.com/reviews/66da14ce7f6e53bc51f0e70bChristian J (5/5 stars)
"amazing social casino truly the best experience ive had thus far! i cant wait to see what the future holds and how many max wins i can achieve!"
Date of experience: September 05, 2024https://www.trustpilot.com/reviews/66d9f61ddc89fc9c552ebcd4Darren Everhart (5/5 stars)
Expert verdict
Smiles Casino is a great option for players who enjoy simple gameplay and large bonuses.
It offers over 150 games, mostly slots, along with some exclusive Smiles Originals.
You’ll always find something new to try.
When you sign up, you’ll get a welcome bonus of 1,000,000 Gold Coins and 5 Smile Coins, which helps you start without spending any money.
The daily login bonus gives you more free coins each day.
The slots are a main attraction, with popular games like Money Train 4 and Sweetopia Royale offering big win chances.
Smiles Casino is ideal if you enjoy slots. However, it doesn’t offer table games.
There’s no VIP program, so regular players won’t receive extra rewards, and there are no referral bonuses.
Payment options are straightforward, but withdrawals can take up to 7 days.
In summary, Smiles Casino is perfect for casual players who love slots and simple bonuses.
However, it could improve in features and withdrawal speed.