My rating for Golden Hearts Games casino is 3.9 out of 5.0. The site’s promotions are magnificent, but it lacks live chat support, live dealers, and a concrete VIP program.
I thoroughly enjoyed GHG Casino’s exclusive games. What impressed me the most was the beginner-friendly UI and the overall simplicity of the site in general.
The biggest drawback of Golden Hearts Games casino is that it has only 100+ games.
Golden Hearts Games casino earned its reputation as a social casino meant to uplift US iGaming communities with good slots while simultaneously contributing to curbing problem gambling.
I heard about this site while its in-store purchases were donated to charity organizations specializing in gaming addictions.
Fast-forward to 2024, Golden Hearts Games casino has been around for several years, and the site grew from a small platform with virtual bingo and scratchcards into a proper sweepstakes casino with solid slot machines.
In my review, you’ll find everything about GHG’s bonuses, games, payment methods, support, and UX features, so let’s start from the top.
Golden Hearts Games casino review & ratings
Golden Hearts Games casino is among the smallest sweeps sites I trust. It has a little over 100 games and lacks a VIP program, but it offers great payment methods, surprisingly good bonuses considering the platform’s size, and a simple, easy-to-use mobile-optimized website.
Check out my ratings for Golden Hearts Games casino and let’s delve deeper into the review.
To learn how we test new sweepstakes casinos, check out our detailed review process here.
Category | Rating |
|---|---|
Bonus Offers | 4/5 |
Games | 3/5 |
User Experience | 5/5 |
Rewards, Prizes & Loyalty Program | 3/5 |
Payments | 4/5 |
Safety & Security | 4/5 |
Customer Support | 4/5 |
Pros & cons of Golden Hearts Games
- Innovative RSG program designed in collaboration with Birches Health
- A decent mix of virtual bingo, slots, scratch cards, and original games
- Versatile payment methods, although the way its sweeps currency is configured is a bit confusing
- Rotating Offer Wall Rewards from third-party brands and companies allow you to claim free currency for doing simple tasks
- Barely over 100 games
- Mandatory KYC after registration
- The cheapest purchase option is $10, which might be steep for some players
Golden Hearts Games overview
Category | Details |
|---|---|
Company Info | Golden Hearts Games Inc., founded in 2019 |
Website | |
Restricted States | Idaho, Michigan, Nevada, and Washington |
Welcome Bonus | 250,000 Gold Coins + 500 Sweeps Coins Up 100% first-purchase bonus |
Minimum Purchase | $10 |
Minimum Deposit | $10 |
Currencies | Gold Coins and Sweeps Coins |
Software | Evoplay, NetGaming, Booming Games, and Golden Hearts Games |
Mobile app | N/A |
Types of Games | Video slots, video poker, bingo, scratch cards, table games |
Number of games | 100+ |
Average RTP | <95.5% |
Customer Support | [email protected], help center, ticketing system, Facebook support |
Payment Methods | Visa, Mastercard, Discover, American Express, Apple Pay, Skrill, ACH, and Paypal |
Payout speed | 1-2 business days (PayPal), 2-3 business days (ACH) |
What is Golden Hearts Games casino & how does it work?
Golden Hearts Games casino is a small social casino where you’ll be wagering Gold Coins and Sweeps Coins instead of real money.
In fact, regular deposits and withdrawals aren’t supported; you can claim in-game currency for free via bonuses or Offer Wall Rewards opportunities, or by purchasing Gold Coin packs.
The majority of features of Golden Hearts Games casino can be described as average, apart from a few.
Namely, its Sweeps Coins are pegged to the US Dollar at a rate of 500 SC to $1, which deviates from both 1:1 and 1,000:1 extremes that are considered popular.
Secondly, the purchases are fully optional, and yet the most affordable option costs as much as $10.
Fortunately, this casino will always give you more value for your money if you decide to buy any GC bundle.
This casino has slightly over 100 games, some of which were made by its in-house team while others are sourced from prominent iGaming studios such as Evoplay, NetGaming, and Booming Games.
Bonus offers: 4/5
- Good no-deposit bonus with free GCs and SCs
- Above-average AMOE
- A solid referral bonus
- Social media promotions are rarely held
Golden Hearts Games casino far exceeds the industry’s standard with its on-site promotions while being below the bar in terms of social contests and events.
The welcome bonus is the main GHG Casino offering, including a sizeable no-deposit bonus and a generous discount on your first purchase.
As a regular player, you can claim the Daily Visit bonus once every 24 hours, refer friends, send an AMOE request, and engage in social media promos whenever they become available.
My favorite part of Golden Hearts Games casino is its innovative Offer Wall Rewards program, which is essentially a second alternative method of entry for players on a cash-strapped budget.
Let’s dissect these bonuses in a bit more detail.
Welcome bonus
As soon as you join Golden Hearts Games casino you’ll receive 250,000 Gold Coins and 500 Sweeps Coins. This is the equivalent of $5 in free sweeps plus a small fortune of free-to-play currency for social gaming.
It’s important to note that you’ll need a bonus code to claim this offer. Golden Hearts Games casino frequently changes the latest codes, but you can obtain an up-to-date code during the registration process by tapping the link below the “Promo Code” box, as illustrated below.
The first-purchase bonus at Golden Hearts Games casino offers a hefty one-off discount on your first purchase, which can go from 25% up to 100% depending on which bundle you’ve chosen.
This is slightly below the industry’s average since most sweepstakes casinos offer “at least” a 100% match on the first purchase, but it still gives you a bigger bang for your buck.
Daily Visit bonus
Golden Hearts Games offers all regular players one free spin on the bonus wheel as a part of its Daily Visit promotion.
You’re entitled to a single spin every 24 hours but forfeit any unclaimed spins that you didn’t get to collect before the next reload.
The wheel contains 18 prize bars, which include Gold Coins, Sweeps Coins, and combinations of GC + SC.
The highest prize, which I wasn’t able to hit, is 25,000 Gold Coins and 2,500 Sweeps Coins while some of the smallest are as humble as 50, 75, and 100 SCs.
Referral bonus
All registered players can participate in the Refer-a-Friend program.
You can bag 5,000 free Sweeps Coins per invited friend; they are required to use your unique referral link when signing up and make any GC purchase for you to claim the reward.
Alternative method of entry
Golden Hearts Games casino offers you $3 in free Sweepstakes Coins per AMOE request.
There are a few specifics that your mail must meet, including:
The request must be written by hand on a 3x5” card
Write your full name, email, phone number, mailing address, and ZIP code
Send the envelope to Golden Hearts Games, Inc., AMOE Submission, P.O. Box 20805, Worcester, MA 01602.
You can send a single AMOE request once per calendar day, but it might be difficult to predict how much time the postal service will need to deliver the request, so I advise you to use this bonus once every 2-3 days.
Social media promotions
Golden Hearts Games casino is very active on social media, although they rarely hold more than a few events each month (as opposed to prominent sweeps sites where giveaways and “Guess the Game” promos are hosted almost daily).
One of the most popular and potentially lucrative social media contests you can join as a member of this casino is called Spin to Win.
During these events, Golden Hearts Games casino picks a game and lists the entry requirements (e.g. spin 100 or more times on the featured game).
Prize pools are very impressive, often eclipsing 50,000 SCs, but there are usually only a handful of winners.
The site occasionally holds giveaway events like Backyard BBQ.
You need to opt in, check your inbox, place the listed minimum of wagers on the featured game, and activate the offer link to participate.
The last few events I checked had 5 winners, and each was credited 50,000 free SCs.
Games: 3/5
- A decent selection of games from Evoplay and NetGaming
- Frequently onboards new titles
- Has a few poker and blackjack games
- Barely over 100 games
Compared to an average sweepstakes casino, Golden Hearts Games casino is a relatively small site.
Currently, there are over 100 video slots, feature spins, video poker, scratch cards, and virtual bingo games.
Unfortunately, the site’s library doesn’t include many games from more modern genres like Megaways or Hold & Spin, plus it’s powered by only 3 prominent developers, including Evoplay, NetGaming, and Booming Games.
Video poker and bingo games bring the much-needed variety into the mix, as many sweeps sites focus solely on slots.
Additionally, Golden Hearts Games made a few in-house games that are available on this site, some of which include Gem Smash, Cash of the Titans, King Lootencashin’s Lost Treasure, Magic Meadow, and Frantic Fish.
Slots
Over half of Golden Hearts Games casino’s library are slots of different genres. If you’re into classic slots, you may want to try simple games like Gold Slots 7, Fiery Chilli, or 3 Wild Jokers.
Several feature spins are included, with some of the most popular being Bamboo Wilds, Master of Fortune, Festival of Fortune, and the casino’s branded Cash of the Titans Slots.
Some of the other slots you may want to try are Lucky Christmas, Lucky Vault, Age of DaVinci, Bison Gold, and the 8-bit Dragon Fortress: Battle of the Castle.
They’re not exactly the best games under the sun, but they play and pay well.
Exclusives
I enjoyed some of the casino’s exclusive slots, especially Rockdog, Monster Moolah, and Palace of Riches.
Additionally, there are several exclusive bingo games, such as Anytime Bingo, Juicy Jackpot Bingo, and Old School Video Bingo.
Table games
If we don’t count video poker, Golden Hearts Games casino has only one table game - its proprietary Old School Blackjack, which you can play by opening the Blackjack category.
It’s a simple classic-rules Blackjack duel to who’s going to get a score as close to 21 as possible. True to its name, the graphics in this game are very “old school”, but the game itself is good.
Scratchcards
Casual gamers tend to love the simplicity of scratchcard slots, and more than a few are available at Golden Hearts Games casino.
Some of the trendiest ones are Cash Cow, Cash Mania, Scratch Poker, and Gem Smash. This site has increased its focus on slots, so I doubt they’ll expand this category soon, though.
User experience: 5/5
- Exceptionally easy to navigate
- Optimized for mobile play
- Collapsible menus for increased FPS
- No native mobile apps
If there’s one thing small casinos are better at than larger sweeps sites, it’s that you don’t have to spend weeks exploring the full site.
Golden Hearts Games casino can be described as a “compact” sweeps casino; although the menus look similar, the site is all but feature-packed, so you can quickly familiarize yourself with its features.
Registration process
Golden Hearts Games casino has a simple registration procedure that can be completed in two ways.
You can either fill out the sign-up form or tap “Join with Facebook/Sign In with Google” to skip the manual typing part.
As you can see, the account creation also involves basic account verification since you’re required to provide your full name, residential address, date of birth, and ZIP code.
If you’re connecting with Google or Facebook, Golden Hearts Games casino will simply use the data from your existing account.
Navigating the site
Now that you’re a member of Golden Hearts Games casino, simply tap “Sign In” to log into your profile.
The lobby is extremely simplistic; there are not many standout features, bright lights, moving pictures, or anything that would distract you from the core functions of the website - gaming shortcuts, the sidebar, the game-search tool, and profile controls.
Golden Hearts Games casino on mobile
This sweeps casino has been around for a while, and there hasn’t been a single mention of plans for a dedicated mobile app. Fortunately, the owner made the site fully optimized for mobile users.
When I tested this casino on my smartphone, I didn’t notice a single difference between what’s shown on my small screen and the desktop version.
I did experience slightly laggy performance because my phone is somewhat old, but fortunately, I saw the option to minimize some of the menus that I didn’t need at the time.
Once I did, I saw a noticeable spike in game and page-loading times. All games that are available on the website version of Golden Hearts Games casino work well on mobile.
Rewards, prizes, and loyalty program: 3/5
- Free participation in the Offer Wall Rewards program
- The offers frequently change
- Doesn’t have a concrete VIP program
Golden Hearts Games casino never built a VIP ladder or a Loyalty Program.
However, there is something similar that regular users might be interested in - an Offer Wall Reward system where you can earn in-game currency by completing offers from third-party websites.
This is by no means a substitution for a fleshed-out VIP program. It’s more of a collection of optional bonuses that you can claim by completing the required actions (e.g. filling out a short survey).
Offer wall rewards
The Offer Wall Rewards program is not entirely new in the sweepstakes gaming industry, but you’ll find it far more prominent in the mobile gaming space.
Essentially, you’ll see an exhaustive list of offers by third-party companies, most of which require you to complete a simple survey, download a mobile game, or take a quiz, to receive free Gold Coins and Sweeps Coins.
While the offers on the Wall may appear like random ads, Golden Hearts Games casino stated that the list of offers is personally curated by the team at RevU (Revenue Universe).
You’ll see different offers from time to time, so I recommend skipping the ones that appear too boring, time-consuming, or both.
I’m not a huge fan of the way offers from other companies and brands intertwine with the casino’s dual currency system, but there are no downsides to trying this feature.
Payments: 4/5
- 8 payment methods
- Redemptions take 1-2 business days on average
- Great value on top-end GC packs
- Pricey Gold Coin packs
As a social casino with cash prizes, Golden Hearts Games casino allows you to play (and have a chance at claiming prizes) without making any real cash purchases.
The site used to run an event during which a portion of all purchased GCs went to charity.
Even though the charity event is no longer active, you can buy Gold Coins if you’re looking for free Sweeps Coins or just want to resupply.
This section explains which banking methods are available, how you can buy Gold Coins, and how to redeem Sweeps Coins.
Purchasing Gold Coins
Six out of eight available payment methods can be used to buy coins from the Coin Shop. These include Visa, Mastercard, Discover, American Express, Skrill, and Apple Pay.
Regardless of which method you use, your purchase order will be processed instantly.
To preview available GC packs and buy bundles, open the sidebar menu and tap “Get Coins”, then select “Buy Coins”.
This will open a new menu with five options from $10 to $100.
Gold Coin Pack Price | Gold Coins and free Sweeps Coins |
|---|---|
$10 | 650,000 Gold Coins + 6,250 Sweeps Coins |
$25 | 1.75 million Gold Coins + 15,625 Sweeps Coins |
$30 | 2.25 million Gold Coins |
$50 | 4 million Gold Coins + 37,500 Sweeps Coins |
$100 | 10 million Gold Coins + 100,000 Sweeps Coins |
The $30 pack is the only one that offers Gold Coins without free SCs.
Although the pricing of GC packs might be a bit steep for some players, you’ll always earn more free Sweeps Coins than what you’re paying for.
The growth in value scales with the size of the bundle - the most expensive pack offers $200 in unplayed sweeps while costing $100.
Redeeming Sweeps Coins
As mentioned, you’ll have to wager all SCs once to make them redeemable.
For every 500 SCs, you technically have $1 in virtual currency. In terms of minimum redemption thresholds, you’ll need 25,000 redeemable Sweeps Coins for a $50 gift card, or 50,000 redeemable sweeps for a $100 cash prize.
You can only use two payment methods to request your prize - PayPal and ACH bank transfer. I warmly recommend the former since prize requests with PayPal typically reflect in the player’s wallet within 24 to 48 hours while ACH transfers can take up to two to three business days.
To redeem your coins, open the sidebar again and tap “Redeem”. You will then be asked to choose a payment method and input how many SCs you wish to redeem.
Safety & security: 4/5
- User-friendly RSG tools
- Owned and operated by a legitimate company
- Comprehensive Responsible Gaming program
- Mandatory KYC checks
- Users must verify their profiles before signing in
Nothing polarizes the sweepstakes gaming community as much as mandatory know-your-customer verification checks, and both sides have sound arguments.
Golden Hearts Games casino is one of the few new sweeps casinos where you’ll need to go through a simple vetting process before you can jump into the action, which can be either a positive and a negative, depending on who you ask.
On one hand, mandatory verification keeps bad actors and players who are not supposed to have legal access to the site away.
On the other hand, legit users have to spend more time looking for the required information and providing the required documents before they can launch their favorite slots.
One of the main reasons why I’ve rated the security of GHG Casino 5 out of 5 is because it’s operated by Golden Heart Games Inc., which is a renowned Boston-based company that’s been around for over 5 years.
This firm is all about transparency and has a proven track record of working with reputable organizations.
Speaking of which, the casino’s robust Responsible Gaming program is a fruit of collaboration between Golden Hearts Games and Birches Health, a premier gambling addiction treatment company.
Apart from containing a swathe of valuable links, tips, and advice, the site’s RSG program also features spending limit controls, time-out, and self-exclusion.
The Golden Hearts Games casino’s website enjoys high security, courtesy of robust SSL encryption protocols.
According to the casino’s terms and conditions, only players who are at least 18 years old and not physically located in Idaho, Michigan, Nevada, or Washington are allowed to register and use the site’s features.
Customer support: 4/5
- Quick email responses
- Great social media support on Facebook, Instagram, and X
- Remarkably detailed FAQs and T&Cs
- No live chat
One of the things I dislike the most about Golden Heart Games Casino is that it lacks a live chat feature.
Fortunately, their teams at prominent social media platforms, especially Facebook, are ultra-friendly and quick to respond to any queries.
The Terms and Conditions section of this casino is highly approachable. Even though it’s extensive, it’s not overflowing with legal jargon and complex terminology.
I spent most of my research hours in GHG Casino’s Official Sweepstakes Rules before I got to testing the platform personally.
Although I couldn’t find the official phone number of the casino, I dug up Golden Hearts Games Inc.’s number in my research, which goes (617) 286-4588.
Since live chat isn’t available, you may want to consider calling their Boston HQ if you require assistance quickly.
How does Golden Hearts Games casino compare to others?
Golden Hearts Games casino might lose the race if we’re only focusing on gaming options, but it can be considered a competitive sweeps site based on its bonus offers, payment options, site security, and customer service.
This is the only site operated by Golden Hearts Games, so there are no sister sites to compare it with.
Instead, I’ll show you how GHG Casino stacks up when pitted against other reputable moderately sized sweepstakes casinos.
Sweepstakes Casino | Welcome Bonus | Number of Games | Software Providers | Payment Options |
|---|---|---|---|---|
Golden Hearts Games casino | 250,000 Gold Coins + 500 Sweeps Coins Up 100% first-purchase bonus | 100+ | Evoplay, NetGaming, Booming Games, in-house games | Visa, Mastercard, Discover, American Express, Apple Pay, Skrill, ACH, and Paypal |
100,000 Gold Coins + 2 Sweeps Coins; 250,000 GC + 50 SC for $25 first-purchase bonus | 300+ | Pragmatic Play, NetEnt, iSoftBet, Relax Gaming, Evoplay, PG Soft, Jini Studios, Fantasma, Booming Games, Spadegaming, Slotmill, Kalamba, Gaming Corps, 1x2 Network, Gaming Realms | Visa, Mastercard, Skrill, PayPal, Online Bank Transfers | |
75,000 Tournament Coins no-deposit bonus; 700,000 TC + 2,500 PE for $19.99; 900,000 TC + 3,750 PE for $29.99 | 400+ | NetGame, BGaming, Spadegaming, Fantasma, Slotmill, Booming Games, Betsoft | Visa, Mastercard, Discover, Trustly, online bank transfers | |
250,000 Gold Coins; 250,000 GC + 1,125 Fortune Coins for $4.99, or 6,000 GC+ 6,000 Fortune Coins for $29.99 first-purchase bonuses | 300+ | NetGame, BGaming, Betsoft, Booming Games | Visa, Mastercard, American Express, PayPal, Online Bank Transfer |
Golden Hearts Games casino reviews
Golden Hearts Games casino has a “Great” Trustpilot rating of 4.1 out of 5.0 stars. It’s been reviewed by over 940 verified users, over 70% of which gave it a perfect score.
Most reviews come from beginner slot players, and I’d like to list two more recent ones that encapsulate my thoughts about Golden Hearts Games.
The first comes from Michelle Seely, who posted the following testimonial on the 8th of October 2024:
“I would give Golden Hearts a 6 if I could, they are amazing. I consider myself a newbie; I guess I’ve been playing online social casinos for like 4 years now. I have settled on Golden Hearts, they pay, and they pay quickly.”
Date of experience: October 07, 2024https://www.trustpilot.com/users/6678820675540f152496549aMichelle seely (5/5 stars)
Another review that caught my eye comes from a user named Ryan, who posted these thoughts on the 15th of September 2024:
“This site was one of the easiest I’ve come across to win and cash out. Which at the end of the day is always going to be the most important part of any social casino experience. They don’t have a thousand different promotions going on all the time like some places, making it hard to navigate and confusing. Golden Hearts is a very organized and efficiently run site to play at. They have some of the best ways for you to earn decent amounts of SC to play with without having to spend a cent.”
Date of experience: September 04, 2024https://www.trustpilot.com/users/663cecf5634366f5dc2eb7d6Ryan (5/5 stars)
Our expert verdict
Golden Hearts Games casino has a considerably smaller library compared to the upper-echelon sweepstakes casinos, but its lofty bonus offers and a neat beginner-friendly site make it a great choice for sweeps newbies.
More seasoned players can enjoy a good mix of video slots, scratchcards, and arcades, but it doesn’t have any games for live dealer gaming enthusiasts.
At the end of the day, big promos and an above-average banking system coupled with an exemplary RSG program make GHG Casino a sound choice if you’re looking for a safe, high-quality sweepstakes casino.
