I’ve given Carnival Citi Casino a 3.58 out of 5. This sweepstakes casino offers a great welcome bonus. You get 10 million Gold Coins and 5,000 Sweeps Coins for signing up.
The game library features over 200 titles, but some require purchases to unlock. Carnival Citi is ideal for casual players seeking fun without real money risks.
This Carnival Citi review covers its strengths and areas needing improvement.
Carnival Citi review & ratings
Below are my rating scores for Carnival Citi Casino across key categories.
To learn how we test new sweepstakes casinos, check out our detailed review process here.
Category | Rating |
|---|---|
Bonus offers | 4.2/5 |
Games | 3.0/5 |
User experience | 3.5/5 |
Rewards, prizes & loyalty program | 3.4/5 |
Payments | 3.5/5 |
Safety & Security | 3.5/5 |
Customer support | 4.0/5 |
Pros & cons
- Carnival Citi gives 10 million Gold Coins and 5,000 Sweeps Coins for signing up
- Daily login rewards give free Gold Coins and Sweeps Coins without spending money
- Over 200 games are available, including slots, video poker, and arcade games
- Payment methods include PayPal, Venmo, and credit cards, making transactions easy and flexible
- Frequent giveaways offer extra chances to win via social media contests and sweepstakes
- Some games require spending $24.99 to unlock, limiting free access
- Customer support can be slow, with responses taking several hours
- There is no mobile app, and the mobile website is slower than an app
- The game library is smaller than competitors, with only around 200 games
Carnival Citi overview
Category | Details |
|---|---|
Company info | Citi Media Tech, LLC |
Website | |
Restricted states | Restricted in Michigan and Washington. No cash prizes in FL, GA, KY, MO, NE, NY, NC, OH, PA, RI, UT |
Welcome bonus | 10 million Gold Coins + 5,000 Sweeps Coins |
Minimum purchase | $24.99 to unlock premium games |
Minimum deposit | No deposit is required (sweepstakes model) |
Currencies | Gold Coins and Sweeps Coins |
Software | Powered by KA Gaming and Habanero |
Mobile app | No dedicated app, mobile-optimized website |
Types of games | Slots, video poker, arcade games |
Number of games | Over 200 games |
Average RTP | 96% to 97% for most games |
Customer support | Live chat 24/7 offers fast responses. Email support, response times vary from a few hours to over a day |
Payment methods | Credit cards, PayPal, Venmo |
Payout speed | 48 to 72 hours after processing |
What is Carnival Citi & how does it work?
Carnival Citi is a sweepstakes casino where you play using Gold Coins and Sweeps Coins. Gold Coins are for fun and don’t hold any cash value.
Sweeps Coins, though, can be redeemed for real cash prizes once you collect enough. You can get Sweeps Coins through daily rewards or when you purchase Gold Coins.
I like how simple it is to play without spending anything. The site offers slots, table games, and even fish arcade games for variety.
Carnival Citi keeps the gameplay fun without real money risk unless you want to buy coins.
Where is Carnival Citi legal?
Carnival Citi sweepstakes casino is not available in Michigan and Washington.
Players in Florida, Georgia, Kentucky, Missouri, Nebraska, New York, North Carolina, Ohio, Pennsylvania, Rhode Island, and Utah cannot redeem Sweeps Coins for cash prizes.
Carnival Citi bonus offers: 4.2/5
- Carnival Citi gives 10 million Gold Coins and 5,000 Sweeps Coins for signing up.
- You earn daily login rewards, which provide both Gold Coins and Sweeps Coins.
- Social media contests and Lucky Draws offer regular chances to win extra Sweeps Coins.
- A purchase of $24.99 is needed to unlock the full daily bonus rewards.
- There is no VIP or loyalty program for regular players.
Welcome offer
After signing up, I received 10 million Gold Coins and 5,000 Sweeps Coins immediately. This lets you start playing without making any purchases.
Gold Coins are for fun, while Sweeps Coins can be redeemed for cash.
First purchase bonus
When I made my first $4.99 purchase, Carnival Citi gave me 3 million Gold Coins and 17,500 Sweeps Coins. This deal is perfect for boosting your balance and making early progress.
Other promotions
Daily login bonus
You can claim free Gold Coins and Sweeps Coins each day by logging in. However, purchasing $24.99 unlocks more daily rewards for five days.
Social media giveaways
Carnival Citi runs frequent giveaways on social media platforms. Players can win Sweeps Coins or Gold Coins through these contests.
Lucky draws
Weekly and monthly Lucky Draws give you the chance to win extra Sweeps Coins. You enter these draws by playing games with Sweeps Coins, earning entries in the process.
Bonus Type | Details |
|---|---|
Welcome Bonus | 10 million Gold Coins + 5,000 Sweeps Coins |
First Purchase Bonus | $4.99 for 3 million Gold Coins + 17,500 SC |
Daily Login Bonus | Earn Sweeps Coins and Gold Coins with each login |
Social Media Giveaways | Contests for Sweeps Coins and Gold Coins |
Lucky Draws | Weekly and monthly raffles for extra Sweeps Coins |
Carnival Citi offers strong bonuses for new and returning players. The Carnival Citi welcome bonus package is generous, and regular promotions keep players engaged.
However, the absence of a VIP program leaves room for improvement for loyal players.
Games: 3.0/5
- Carnival Citi has a variety of games, focusing on slots and video poker.
- Unique arcade-style games provide engaging gameplay options.
- Popular titles come from established software developers.
- The overall game library is smaller than many competitors.
- There are no traditional table games or live dealer options.
Game selection
Carnival Citi sweepstakes casino features many casino game categories from software developers like KA Gaming and Habanero. The platform offers slots, with options in video poker and arcade games.
The focus on slots provides engaging gameplay, but the variety can be limited.
Slots: Good variety, limited selection
Carnival Citi has a strong selection of over 200 slots. You’ll find classic slots, video slots, and some progressive jackpot options.
Notable titles include:
Golden Lion: RTP of 95.99%. Offers up to 15 free spins and wild multipliers during bonus rounds.
Joker’s Go Wild: RTP of 96.5%. Features expanding wilds and scatter payouts that trigger bonus games.
Bald Eagle: RTP of 96.2%. Provides 10 to 20 free spins and bonus rounds with multipliers of 2x to 5x.
Video poker
Carnival Citi includes nine video poker games. Titles like Jacks or Better and Deuces Wild offer strategic gameplay.
The selection is decent but not extensive, appealing to casual players.
Arcade games
The social casino features seven arcade-style games.
Games like Mermaid Hunter and Animal Fishing mix skill and chance for an interactive experience.
These options provide a fun alternative to traditional slots.
Game Type | Details |
|---|---|
Slots | 200+ titles, including Golden Lion, Joker’s Go Wild, and Bald Eagle. |
Video Poker | Nine titles, including Jacks or Better and Deuces Wild. |
Arcade Games | Seven titles, including Mermaid Hunter and Animal Fishing. |
Carnival Citi offers a decent selection for slot and video poker fans. The library's size may not please all players.
But, the unique arcade games add an engaging twist to the experience.
User experience: 3.5/5
- Carnival Citi has a bright design that engages players.
- The site is easy to navigate and find games.
- Regular bonuses keep the experience exciting.
- There is no mobile app for iOS or Android.
- The mobile site can load slower than the desktop version.
I enjoy using Carnival Citi. The bright colors create an inviting atmosphere.
Navigation is straightforward, making it easy to find games. I like how accessible the game selection is.
Mobile experience
Carnival Citi does not have a dedicated mobile app. I used the mobile website on my phone. The site adjusts to fit my screen size. Some users report slow load times on mobile.
My experience was smooth with no major issues. Switching between Gold Coin and Sweeps Coin play worked well.
The mobile site provides a decent experience, even without an app. I had fun playing while on the go.
Rewards, prizes & loyalty program: 3.4/5
- Carnival Citi has engaging promotional events throughout the year.
- I can participate in exciting Lucky Draws for extra prizes.
- There is no traditional loyalty program for regular players.
- Rewards depend on spending rather than gameplay.
Carnival Citi does not have a standard loyalty program. This might disappoint players seeking ongoing benefits.
Instead, they focus on various promotions to keep things interesting.
VIP access program
The VIP Access Program rewards players who spend more on Gold Coins. To qualify, I need to spend at least $50 to unlock basic VIP benefits.
If I spend $250 or more, I can access premium bonuses and exclusive promotions. This program offers tailored rewards but does not encourage regular play for lower spenders.
Lucky draws
Carnival Citi features Lucky Draws that give me chances to win prizes. For every 10,000 Sweeps Chips I play, I earn three entries into the draw.
These draws happen often, with prizes including additional Sweeps Chips and exclusive items.
Reward type | Details |
|---|---|
Promotional events | Seasonal promotions and extra prize opportunities. |
Lucky draws | Three entries for every 10,000 SC played. |
VIP access program | Spend $50+ for basic rewards; $250+ for premium bonuses. |
Carnival Citi provides fun promotional opportunities, but it lacks a comprehensive loyalty structure compared to other sweepstakes casinos.
The VIP Access Program offers benefits for higher spenders. The Lucky Draws keep the gaming experience fresh.
Payments: 3.5/5
- Carnival Citi supports many payment methods, which makes it easy to deposit and withdraw.
- Once verified, withdrawals happen within 3 business days.
- The first withdrawal can take up to 5 business days.
- A minimum of $100 is required for cash redemptions, which may be high for some players.
At Carnival Citi, deposits start at $10. The casino accepts Visa, Mastercard, Discover, American Express, PayPal, and Venmo.
I found it convenient to start with $0.50, which gives me 200,000 Gold Coins.
To redeem Sweeps Coins for cash, the minimum requirement is 100,000 Sweeps Coins, equal to $100.
This feels restrictive if you want to cash out smaller amounts. The first withdrawal took up to 5 business days for me. Later ones were processed faster, within 3 business days.
Payment methods
Payment Method | Deposits | Withdrawals | First Withdrawal Time | Subsequent Withdrawal Time |
|---|---|---|---|---|
Visa | Yes | Yes | Up to 5 days | 3 business days |
Mastercard | Yes | Yes | Up to 5 days | 3 business days |
American Express | Yes | Yes | Up to 5 days | 3 business days |
Discover | Yes | Yes | Up to 5 days | 3 business days |
PayPal | Yes | Yes | Up to 5 days | 3 business days |
Venmo | Yes | No | N/A | N/A |
Buying gold coins
Carnival Citi sweepstakes casino offers a range of Gold Coin packages. Each purchase gives bonus Sweeps Coins, which can later be redeemed for cash.
Here’s the breakdown:
Gold Coins Package | Cost | Bonus Sweeps Coins |
|---|---|---|
200,000 GC | $0.50 | 0 SC |
1,000,000 GC | $2.50 | 5 SC |
2,000,000 GC | $5.00 | 10 SC |
10,000,000 GC | $10.00 | 30 SC |
35,000,000 GC | $50.00 | 104 SC |
120,000,000 GC | $200.00 | 315 SC |
Redeeming sweeps coins
Redeeming Sweeps Coins for cash prizes is easy once you verify your account. You need at least 100,000 SC to redeem for cash.
Here’s how it works:
Log in to your Carnival Citi account.
Navigate to the Redeem section in the cashier menu.
Enter the amount of Sweeps Coins you want to redeem.
Choose your withdrawal method, such as PayPal.
Confirm the transaction and wait for processing.
Before your first redemption, you'll need to provide a government-issued ID and proof of address for verification.
Safety & security: 3.5/5
- Carnival Citi uses strong SSL encryption, which secures data and transactions.
- They follow U.S. sweepstakes laws, keeping gameplay safe and legal.
- Sweepstakes coins can’t be redeemed for cash in certain U.S. states.
- No extra security features for high-tier players.
Carnival Citi prioritizes player safety with SSL encryption. This protects all personal and financial data during transactions. They operate under U.S. sweepstakes laws, meaning they’re legally compliant in most states.
However, in Florida, Georgia, Kentucky, Missouri, Nebraska, New York, North Carolina, Ohio, Pennsylvania, Rhode Island, and Utah, players can only play for fun. In those states, real prize redemption isn’t possible.
Carnival Citi’s games are RNG-tested, ensuring fair and random outcomes. This means players can trust the integrity of the games.
Before I made my first withdrawal, I had to verify my identity with a government-issued ID and proof of address. This step added an extra layer of security to prevent fraud.
Relevant security details
Safety feature | Details |
|---|---|
License | Operates under U.S. sweepstakes laws |
SSL encryption | Protects personal and payment information |
Player identity verification | ID and address proof required for withdrawals |
RNG-tested games | Ensure fair and random gameplay |
Age restrictions | Players must be 18 or older |
Owner | Owned by Citi Media Tech, LLC, operating since 2023 |
Customer support: 4.0/5
- Live chat is available 24/7 and provides fast responses.
- Multiple contact methods, including phone and email.
- Response times via email can be slower during peak hours.
- No detailed FAQ section to address common questions.
Carnival Citi offers various support options. I used their live chat, and the response time was impressive. An agent helped me within minutes, and they were both polite and knowledgeable.
However, response times can vary. While live chat is fast, email responses can take several hours, especially during peak times.
Additionally, the site lacks a comprehensive FAQ section. So, I had to rely more on direct contact for answers.
I was satisfied with the customer service. But it would be better with quicker email responses and a more complete FAQ.
Customer support overview
Support Method | Details |
|---|---|
Live Chat | 24/7 availability, fast response times |
Phone Support | 1-786-772-1915, responsive during working hours |
FAQ Section | Lacking, no detailed section available |
How does Carnival Citi compare to others?
Carnival Citi shines in certain aspects but falls behind when compared to bigger sweepstakes casinos. Its selection of over 200 games, most of them slots, and unique arcade-style games, provides decent variety.
However, it can’t compete with larger game libraries at sites like Pulsz or WOW Vegas, which offer hundreds more slot titles.
One of Carnival Citi’s strongest points is its welcome bonus (10 million Gold Coins and 5,000 Sweeps Chips). This beats what many competitors offer, especially for new players.
The social casino doesn’t offer a dedicated mobile app. This is a significant drawback for players who prefer smoother mobile gaming experiences.
Its $100 minimum cash redemption is also restrictive for players looking to cash out smaller amounts.
Competitors comparison
Casino | Types of Games | Welcome Bonus | Mobile App | Best For |
|---|---|---|---|---|
Carnival Citi | 200+ games (slots, arcade) | 10M Gold Coins + 5K Sweeps Chips | No | Unique arcade games, big welcome bonus |
Pulsz | 800+ games (slots, scratch cards) | 300,000 Gold Coins + 30 Sweeps Coins | Yes | Huge variety of slots and quick payouts |
WOW Vegas | 700+ slots | 1.5M WOW Coins + 30 Sweeps Coins | Yes | Frequent promotions and a large game library |
Fortune Coins | 200+ games (slots, video poker) | 100,000 Free Gold Coins + 10 Sweeps Coins | No | Simple setup, great for casual players |
Sister sites
Carnival Citi doesn’t have direct sister sites. But, it shares similarities with other sweepstakes platforms like Pulsz and Fortune Coins.
These casinos also allow players to redeem virtual currency for real money prizes through a sweepstakes model.
Carnival Citi Casino reviews
This is what people on Trustpilot had to say about Carnival Citi:
“Carnival Citi is the best gaming system online per my opinion. This company gives free coins regularly for all players, not just at sign up and has contests for coins and daily free coins. The games are a lot of fun, not old, slow or outdated. Also, I win often. For those looking for a online gaming experience like this one, I highly recommend Carnival Citi, which is accessible through their one and only website.”
Date of experience: September 14, 2024https://www.trustpilot.com/reviews/66e621e7ec94b89040c9faa5Gypsy Green (5/5 stars)
“Carnival Citi is one of the better social casinos out there. They have hundreds of fun slots that actually hit, and don't take forever to load. They are also pretty generous when it comes to giving out promo codes and bonuses. I highly recommend giving them a try, I doubt you'll be disappointed.”
Date of experience: September 12, 2024https://www.trustpilot.com/reviews/66e3313e8fcadbfaba4aac06Joel Lopez (5/5 stars)
“Once again carnival city steps up to the plate.... Anytime I win anything on carnival city they are always very quick to check and pay me. I have never had any problems or hang ups. There's never been any delays and I've never been shorted. Carnival city is great for putting out promotions, getting out special codes, and all around taking care of their patrons. Once again, thank you so much carnival citi.... love you guys!”
Date of experience: August 21, 2024https://www.trustpilot.com/reviews/66e3838eabcd94d3e3b8202aShannon Peterson (5/5 stars)
“Carnival city is one of the best. I have been lucky a few times. I love the games, the variety, if you like them old style, check, new style, check, want to play poker, check. I ask myself why I keep playing especially here at carnival City, and it's because it's my getaway. You know when you need some place to just lose yourself, Carnival city has done that for me. Thank you. There is one thing, I personally, feel like you should be able to have VIP and play all the games with just one purchase of $24.99 and over. However that's just me personally.”
Date of experience: July 20, 2024https://www.trustpilot.com/reviews/66eb1ec2343cbbbc98478296Abbiegail Murphy (5/5 stars)
Expert verdict
Carnival Citi sweepstakes casino is best for casual players who want a big welcome bonus—10 million Gold Coins and 5,000 Sweeps Coins.
With around 200 games, it has much less variety than most competitor sweepstakes casinos.
The $100 minimum for cashing out and lack of a mobile app are major drawbacks.
In states like Florida, New York, and Ohio, you can’t redeem Sweeps Coins for real money prizes, so you’re just playing for fun.
