I’ve given Carnival Citi Casino a 3.58 out of 5. This sweepstakes casino offers a great welcome bonus. You get 10 million Gold Coins and 5,000 Sweeps Coins for signing up.
The game library features over 200 titles, but some require purchases to unlock. Carnival Citi is ideal for casual players seeking fun without real money risks.
Our Carnival Citi review reveals what works and what doesn't.
Carnival Citi casino video review
Carnival Citi review & ratings
Below are my ratings for Carnival Citi Casino in each of my key categories.
To see how we evaluate new sweepstakes casinos, view our detailed review process here.
Category | Rating |
|---|---|
Bonus offers | 4.2/5 |
Games | 3.0/5 |
User experience | 3.5/5 |
Rewards, prizes & loyalty program | 3.4/5 |
Payments | 3.5/5 |
Safety & Security | 3.5/5 |
Customer support | 4.0/5 |
Pros & cons
- Carnival Citi gives 10,000,000 Gold Coins and 5,000 Sweeps Coins for signing up
- Daily login rewards provide free Gold Coins and Sweeps Coins without spending any money
- There are over 200 games available including slots, video poker, and arcade games
- Buyers can pay for their JustChargeIt Instawallet purchases with PayPal, Venmo, or credit card
- Regular giveaways provide additional opportunities to win through social media contests and sweepstakes
- Free access is limited with spend requirement of $24.99 to unlock some games
- Customer support is slow and takes a few hours to respond
- There's no mobile app, and the mobile website is slower than an app
- The library is smaller than rivals—only around 200 games
Carnival Citi overview
Category | Details |
|---|---|
Company info | Citi Media Tech, LLC |
Website | |
Restricted states | Restricted in Michigan and Washington. No cash prizes in FL, GA, KY, MO, NE, NY, NC, OH, PA, RI, UT |
Welcome bonus | 10 million Gold Coins + 5,000 Sweeps Coins |
Minimum purchase | $24.99 to unlock premium games |
Minimum deposit | No deposit is required (sweepstakes model) |
Currencies | Gold Coins and Sweeps Coins |
Software | Powered by KA Gaming and Habanero |
Mobile app | No dedicated app, mobile-optimized website |
Types of games | Slots, video poker, arcade games |
Number of games | Over 200 games |
Average RTP | 96% to 97% for most games |
Customer support | Live chat 24/7 offers fast responses. Email support, response times vary from a few hours to over a day |
Payment methods | Credit cards, PayPal, Venmo |
Payout speed | 48 to 72 hours after processing |
What is Carnival Citi & how does it work?
Carnival Citi is a sweepstakes casino that utilises two types of virtual currency: Gold Coins and Sweeps Coins.
Gold Coins are for entertainment purposes and have no real-world value.
Sweeps Coins are redeemable for real cash prizes once you have enough of them.
You can receive Sweeps Coins via daily rewards or by purchasing Gold Coins.
I like how easy it is to play for free and not spend any money.
The site includes various games for today's players, such as slots, table games, and fish arcade games.
Carnival Citi keeps things light-hearted, without the risk of real-money gaming unless you choose to purchase coins.
Where is Carnival Citi legal?
You can't play at Carnival Citi sweepstakes casino in Michigan and Washington.
Players in Florida, Georgia, Kentucky, Missouri, Nebraska, New York, North Carolina, Ohio, Pennsylvania, Rhode Island, and Utah cannot redeem Sweeps Coins for cash prizes, but they can still use products for game play.
Carnival Citi bonus offers: 4.2/5
- Carnival Citi gives 10,000,000 Gold Coins and 5,000 Sweeps Coins for signing up
- Daily login bonuses offer both Gold Coins and Sweeps Coins
- Ongoing social media contests and Lucky Draws give you routine opportunities to win additional Sweeps Coins
- Purchase $24.99 to unlock the full daily bonus rewards
- No VIP or loyalty programme for regular players
Welcome offer
I signed up, and 10 million Gold Coins and 5,000 Sweep Coins were instantly credited to my account.
This enables you to play the game without buying anything.
Gold Coins are for fun, while Sweeps Coins can be cashed out.
First purchase bonus
When I made my first $4.99 purchase, Carnival Citi gave me 3 million Gold Coins and 17,500 Sweeps Coins.
This offer is great for boosting your balance and progressing quickly.
Other promotions
Daily login bonus
Simply claim your free daily Gold Coins and Sweeps Coins every time you log in.
However, players who pay $24.99 will unlock even more daily rewards throughout five
Social media giveaways
Carnival Citi frequently offers giveaways on social media.
There are Sweeps Coins and Gold Coins available for players to win by taking part in the contests.
Lucky draws
Weekly and Monthly Lucky Draws provide an opportunity to earn bonus Sweeps Coins.
To enter, just play games with Sweeps Coins, earning entries as you play!
Bonus Type | Details |
|---|---|
Welcome Bonus | 10 million Gold Coins + 5,000 Sweeps Coins |
First Purchase Bonus | $4.99 for 3 million Gold Coins + 17,500 SC |
Daily Login Bonus | Earn Sweeps Coins and Gold Coins with each login |
Social Media Giveaways | Contests for Sweep Coins and Gold Coins |
Lucky Draws | Weekly and monthly raffles for extra Sweeps Coins |
Carnival Citi offers enticing bonuses for new and existing players.
The welcome bonus package is great, and the ongoing promotions keep players interested.
The lack of a VIP program may be a con if you're a loyal player.
Games: 3.0/5
- Carnival Citi offers a selection of Carnival games, primarily slots and video poker
- One-of-a-kind arcade-style titles offer compelling gameplay experiences
- These well-known games are published by established developers
- The overall library of games is smaller than many rivals
- There aren’t any classic varieties or live dealer tables
Game selection
The sweepstakes casino Carnival Citi features an array of games from developers such as KA Gaming and Habanero.
Players will be able to enjoy slots, video poker, and arcade games.
While providing enough gameplay with this selection of slots, the diversity may be lacking as a whole.
Slots: Good variety, limited selection
Carnival Citi features more than 200 different slots, including old-school favorites, modern video slots, and progressive jackpots.
Notable titles include:
Golden Lion: With a Return to Player (RTP) of 95.99%, this game offers up to 15 free spins and wild multipliers during bonus rounds.
Joker’s Go Wild: Featuring an RTP of 96.5%, it includes expanding wilds and scatter payouts that trigger bonus games.
Bald Eagle: This game has an RTP of 96.2% and provides 10 to 20 free spins, along with bonus rounds featuring multipliers ranging from 2x to 5x.
These games have engaging gameplay and offer potential rewards to players.
Video poker
Carnival Citi has nine different video poker games on tap.
Titles include Jacks or Better and Deuces Wild, to name a couple, providing a fun, strategic gaming experience.
While the selection is good enough, it may not be wide enough to satisfy die-hard video poker fans.
Arcade games
The social casino features seven arcade-style games.
Games like Mermaid Hunter and Animal Fishing offer a blend of skill and chance for an entertaining experience.
These games provide a fun twist on conventional slots.
Game Type | Details |
|---|---|
Slots | 200+ titles, including Golden Lion, Joker’s Go Wild, and Bald Eagle. |
Video Poker | Nine titles, including Jacks or Better and Deuces Wild. |
Arcade Games | Seven titles, including Mermaid Hunter and Animal Fishing. |
Carnival Citi has enough to offer slot and video poker players to keep them interested, but its library may not be everyone's shot of whiskey.
Yet, the distinctive arcade games offer a fun twist.
User experience: 3.5/5
- Carnival Citi employs a playful design to draw players in
- The site is easy to find your way around and get to the games you want to play
- Constant bonuses keep journey lively and exciting
- No mobile app for iOS or Android
- The mobile site is slower to load than the desktop site
You like using Carnival Citi due to its bright, pleasant colors.
The navigation is straightforward and it’s easy to find games to play and we like how accessible the game collection is.
Mobile experience
Carnival Citi doesn't have an app as yet, so I used the mobile site on my phone.
The site's responsiveness is good.
The site fit well on my screen size and there were no significant problems I faced.
While there are some reports of games taking a while to load on mobile, my experience was smooth and particularly seamless when switching between Gold Coin and Sweeps Coin play.
The mobile site provides a decent experience even in the absence of an app, and I’ve enjoyed playing on the go.
Rewards, prizes & loyalty program: 3.4/5
- Carnival Citi has exciting promotional events year round
- I can join amazing Lucky Draws for bonus goodies
- There is no regular player loyalty program
- Rewards are based on spending, not gameplay
Carnival Citi doesn't have a traditional loyalty rewards program, which may be disappointing to players seeking consistent bonuses.
Still, there are other promotions available on the platform to keep gameplay interesting.
VIP access program
The more they spend on Gold Coins, the more benefits they can earn as part of the VIP Access Program.
Players must spend a minimum of $50 to be eligible for basic VIP privileges.
Get bonuses and special promotions when you spend $250 or more.
Although the program provides personalized rewards, it may not prompt low spenders to form a habit of playing.
Lucky draws
Carnival Citi provides Lucky Draws.
Players can win prizes from the store.
Players earn three entries into the draw for every 10,000 Sweeps Chips played.
These happen frequently and can offer prizes like extra Sweeps Chips or some unique merchandise.
Reward type | Details |
|---|---|
Promotional events | Seasonal promotions and extra prize opportunities. |
Lucky draws | Three entries for every 10,000 SC played. |
VIP access program | Spend $50+ for basic rewards, $250+ for premium bonuses. |
Carnival Citi features fun promotions but also falls short with its loyalty program, especially when compared to other sweepstakes casinos.
The VIP Access Program offers perks for larger spenders, while Lucky Draws ensure novelty in the gaming.
Payments: 3.5/5
- Carnival Citi supports a large number of payment options, making it simple to deposit or withdraw
- Once verified withdrawals are processed within 3 business days
- The first withdrawal can last up to 5 business days
- A $100 minimum for cash redemptions is needed, which may seem steep to some players
The minimum deposit at Carnival Citi is $10.
Visa, Mastercard, Discover, American Express, PayPal, and Venmo can all be used to deposit.
I started with $0.5,0 and that got me 200,000 Gold Coins.
Sweeps Coins can only be cashed out as cash with 100,000 Sweeps Coins, $100.
This requirement makes it difficult to withdraw only small amounts.
My first withdrawal took the full 5 business days, but subsequent payouts were processed in 3 business days.
Payment methods
Payment Method | Deposits | Withdrawals | First Withdrawal Time | Subsequent Withdrawal Time |
|---|---|---|---|---|
Visa | Yes | Yes | Up to 5 days | 3 business days |
Mastercard | Yes | Yes | Up to 5 days | 3 business days |
American Express | Yes | Yes | Up to 5 days | 3 business days |
Discover | Yes | Yes | Up to 5 days | 3 business days |
PayPal | Yes | Yes | Up to 5 days | 3 business days |
Venmo | Yes | No | N/A | N/A |
Buying gold coins
Carnival Citi sweepstakes casino features several Gold Coin packages.
Every purchase comes with bonus Sweeps Coins, which are available to redeem for cash prizes.
Here’s how it breaks down:
Gold Coins Package | Cost | Bonus Sweeps Coins |
|---|---|---|
200,000 GC | $0.50 | 0 SC |
1,000,000 GC | $2.50 | 5 SC |
2,000,000 GC | $5.00 | 10 SC |
10,000,000 GC | $10.00 | 30 SC |
35,000,000 GC | $50.00 | 104 SC |
120,000,000 GC | $200.00 | 315 SC |
Redeeming sweeps coins
Redeeming Sweeps Coins for cash is an easy process once you’ve verified your account.
You need a minimum of 100,000 SC to cash out.
Here’s How to Redeem:
Log in to your Carnival Citi account.
Go to the Redeem section in the cashier menu.
Enter the number of Sweep Coins you wish to redeem.
Select a withdrawal method, like PayPal.
Confirm the transaction and wait for it to process.
Before your first redemption, you’ll need to verify your identity by providing a government-issued ID and proof of address.
Safety & security: 3.5/5
- Carnival Citi uses top-notch SSL encryption to securely store data and transactions
- They comply with U.S. sweepstakes laws, ensuring the gameplay is safe and legal
- Sweepstakes coins cannot be redeemed for cash in certain US states
- No security advantages for different player rankings
Carnival Citi utilizes SSL encryption to safeguard players' personal and financial information in transit to and from the casino.
It operates within U.S. sweepstakes laws, making it legal across most states.
That said, even with that workaround, players in Florida, Georgia, Kentucky, Missouri, Nebraska, New York, North Carolina, Ohio, Pennsylvania, Rhode Island, and Utah can only play for fun, as you won't be able to redeem real prizes in these states, no matter what.
The platform's selection of games is RNG-tested, ensuring they produce fair and random results.
I had to verify my identity using my government-issued ID and then provide proof of address before my first withdrawal.
I think this extra step provides extra peace of mind and helps avoid any potential fraud.
Relevant security details
Safety feature | Details |
|---|---|
License | Operates under U.S. sweepstakes laws |
SSL encryption | Protects personal and payment information |
Player identity verification | ID and address proof required for withdrawals |
RNG-tested games | Ensure fair and random gameplay |
Age restrictions | Players must be 18 or older |
Owner | Owned by Citi Media Tech, LLC, operating since 2023 |
Customer support: 4.0/5
- Live chat is available 24/7 and surprisingly quick to respond
- Multiple ways of contact with the use of phone number and emails, etc
- Response times may be slower over email during peak times
- Absence of a dedicated FAQ section to answer frequently asked questions
Carnival Citi has several support options.
I contacted their live chat and got the help I needed promptly.
An agent replied within minutes and was courteous and informative.
Response times can differ.
Live chat is immediate, while email takes a few hours, especially when the demand is high.
Carnival Citi’s website isn’t overflowing with info, and they don’t have a great FAQ section, so I had to reach out to them to get some answers.
I was happy with their customer service but feel that faster responses to emails and a more thorough FAQ would make for a better experience.
Customer support overview
Support Method | Details |
|---|---|
Live Chat | 24/7 availability, fast response times |
Phone Support | 1-786-772-1915, responsive during working hours |
FAQ Section | Lacking, no detailed section available |
How does Carnival Citi compare to others?
Carnival Citi provides players with access to over 200 games.
Most of these are slots, but there are a good number of unique, themed, arcade-style games in the
It doesn’t compare with the long libraries of bigger sweepstakes casinos like Pulsz or WOW Vegas, with hundreds more slot games.
One of the main draws of Carnival Citi is its big welcome bonus: 10 million Gold Coins and 5000 Sweeps Chips, which is ahead of what many of its rivals offer to new players.
The lack of a dedicated mobile app is a serious disadvantage for people who like smooth mobile gaming.
Moreover, the $100 minimum cash redemption is quite prohibitive to players who may want to cash out less.
Competitors comparison
Casino | Types of Games | Welcome Bonus | Mobile App | Best For |
|---|---|---|---|---|
Carnival Citi | 200+ games (slots, arcade) | 10M Gold Coins + 5K Sweeps Chips | No | Unique arcade games, big welcome bonus |
800+ games (slots, scratch cards) | 300,000 Gold Coins + 30 Sweeps Coins | Yes | Huge variety of slots and quick payouts | |
WOW Vegas | 700+ slots | 1.5M WOW Coins + 30 Sweeps Coins | Yes | Frequent promotions and a large game library |
200+ games (slots, video poker) | 100,000 Free Gold Coins + 10 Sweeps Coins | No | Simple setup, great for casual players |
Sister sites
Carnival Citi doesn’t directly have sister sites.
It is, however, akin to other sweepstakes sites such as Pulsz and Fortune Coins.
These sites also offer players the chance to exchange their virtual currency for real money to win prizes using a sweepstakes model.
Carnival Citi Casino reviews
Here's what Trustpilotreviewers had to say about Carnival Citi:
“Carnival Citi is the best gaming system online per my opinion. This company gives free coins regularly for all players, not just at sign up and has contests for coins and daily free coins. The games are a lot of fun, not old, slow or outdated. Also, I win often. For those looking for a online gaming experience like this one, I highly recommend Carnival Citi, which is accessible through their one and only website.”
Date of experience: September 14, 2024https://www.trustpilot.com/reviews/66e621e7ec94b89040c9faa5Gypsy Green (5/5 stars)
“Carnival Citi is one of the better social casinos out there. They have hundreds of fun slots that actually hit, and don't take forever to load. They are also pretty generous when it comes to giving out promo codes and bonuses. I highly recommend giving them a try, I doubt you'll be disappointed.”
Date of experience: September 12, 2024https://www.trustpilot.com/reviews/66e3313e8fcadbfaba4aac06Joel Lopez (5/5 stars)
“Once again carnival city steps up to the plate.... Anytime I win anything on carnival city they are always very quick to check and pay me. I have never had any problems or hang ups. There's never been any delays and I've never been shorted. Carnival city is great for putting out promotions, getting out special codes, and all around taking care of their patrons. Once again, thank you so much carnival citi.... love you guys!”
Date of experience: August 21, 2024https://www.trustpilot.com/reviews/66e3838eabcd94d3e3b8202aShannon Peterson (5/5 stars)
“Carnival city is one of the best. I have been lucky a few times. I love the games, the variety, if you like them old style, check, new style, check, want to play poker, check. I ask myself why I keep playing especially here at carnival City, and it's because it's my getaway. You know when you need some place to just lose yourself, Carnival city has done that for me. Thank you. There is one thing, I personally, feel like you should be able to have VIP and play all the games with just one purchase of $24.99 and over. However that's just me personally.”
Date of experience: July 20, 2024https://www.trustpilot.com/reviews/66eb1ec2343cbbbc98478296Abbiegail Murphy (5/5 stars)
Expert verdict
Carnival Citi sweepstakes casino has a huge welcome bonus of 10 million Gold Coins and 5,000 Sweeps Coins, so it seems attractive for casual players.
Although its library is less extensive than many rivals at around 200 games.
High minimum withdrawal of $100 and no dedicated mobile app.
Furthermore, players in states like Florida, New York and Ohio can’t redeem Sweeps Coins for real money prizes, and can play only for entertainment.