I’ve given Carnival Citi Casino a 3.58 out of 5. This sweepstakes casino offers a great welcome bonus. You get 10 million Gold Coins and 5,000 Sweeps Coins for signing up.
The game library features over 200 titles, but some require purchases to unlock. Carnival Citi is ideal for casual players seeking fun without real money risks.
This Carnival Citi review highlights its strengths and areas for improvement.
Carnival Citi casino video review
Carnival Citi review & ratings
Here are my ratings for Carnival Citi Casino in key categories.
To see how we evaluate new sweepstakes casinos, view our detailed review process here.
Category | Rating |
|---|---|
Bonus offers | 4.2/5 |
Games | 3.0/5 |
User experience | 3.5/5 |
Rewards, prizes & loyalty program | 3.4/5 |
Payments | 3.5/5 |
Safety & Security | 3.5/5 |
Customer support | 4.0/5 |
Pros & cons
- Carnival Citi gives 10 million Gold Coins and 5,000 Sweeps Coins for signing up
- Daily login rewards give free Gold Coins and Sweeps Coins without spending money
- Over 200 games are available, including slots, video poker, and arcade games
- Payment methods include PayPal, Venmo, and credit cards, making transactions easy and flexible
- Frequent giveaways offer extra chances to win via social media contests and sweepstakes
- Some games require spending $24.99 to unlock, limiting free access
- Customer support can be slow, with responses taking several hours
- There is no mobile app, and the mobile website is slower than an app
- The game library is smaller than competitors, with only around 200 games
Carnival Citi overview
Category | Details |
|---|---|
Company info | Citi Media Tech, LLC |
Website | |
Restricted states | Restricted in Michigan and Washington. No cash prizes in FL, GA, KY, MO, NE, NY, NC, OH, PA, RI, UT |
Welcome bonus | 10 million Gold Coins + 5,000 Sweeps Coins |
Minimum purchase | $24.99 to unlock premium games |
Minimum deposit | No deposit is required (sweepstakes model) |
Currencies | Gold Coins and Sweeps Coins |
Software | Powered by KA Gaming and Habanero |
Mobile app | No dedicated app, mobile-optimized website |
Types of games | Slots, video poker, arcade games |
Number of games | Over 200 games |
Average RTP | 96% to 97% for most games |
Customer support | Live chat 24/7 offers fast responses. Email support, response times vary from a few hours to over a day |
Payment methods | Credit cards, PayPal, Venmo |
Payout speed | 48 to 72 hours after processing |
What is Carnival Citi & how does it work?
Carnival Citi is a sweepstakes casino that uses two types of virtual currency: Gold Coins and Sweeps Coins.
Gold Coins are for entertainment and have no cash value.
Sweeps Coins can be redeemed for real cash prizes once you accumulate enough.
You can earn Sweeps Coins through daily rewards or by purchasing Gold Coins.
I like how easy it is to play without spending any money.
The site offers a variety of games, including slots, table games, and fish arcade games.
Carnival Citi keeps the experience fun without any real-money risk, unless you choose to buy coins.
Where is Carnival Citi legal?
Carnival Citi sweepstakes casino is not available in Michigan and Washington.
Players in Florida, Georgia, Kentucky, Missouri, Nebraska, New York, North Carolina, Ohio, Pennsylvania, Rhode Island, and Utah can play games but cannot redeem Sweeps Coins for cash prizes.
Carnival Citi bonus offers: 4.2/5
- Carnival Citi gives 10 million Gold Coins and 5,000 Sweeps Coins for signing up.
- You earn daily login rewards, which provide both Gold Coins and Sweeps Coins.
- Social media contests and Lucky Draws offer regular chances to win extra Sweeps Coins.
- A purchase of $24.99 is needed to unlock the full daily bonus rewards.
- There is no VIP or loyalty program for regular players.
Welcome offer
After signing up, I received 10 million Gold Coins and 5,000 Sweeps Coins right away.
This allows you to start playing without making any purchases.
Gold Coins are for fun, and Sweeps Coins can be redeemed for cash.
First purchase bonus
When I made my first $4.99 purchase, Carnival Citi gave me 3 million Gold Coins and 17,500 Sweeps Coins.
This offer is great for boosting your balance and making quick progress.
Other promotions
Daily login bonus
You can claim free Gold Coins and Sweeps Coins every day by logging in.
However, purchasing $24.99 unlocks additional daily rewards for five days.
Social media giveaways
Carnival Citi regularly hosts giveaways on social media.
Players can win Sweeps Coins or Gold Coins by participating in these contests.
Lucky draws
Weekly and monthly Lucky Draws offer a chance to win additional Sweeps Coins.
To enter, simply play games with Sweeps Coins and earn entries as you play.
Bonus Type | Details |
|---|---|
Welcome Bonus | 10 million Gold Coins + 5,000 Sweeps Coins |
First Purchase Bonus | $4.99 for 3 million Gold Coins + 17,500 SC |
Daily Login Bonus | Earn Sweeps Coins and Gold Coins with each login |
Social Media Giveaways | Contests for Sweeps Coins and Gold Coins |
Lucky Draws | Weekly and monthly raffles for extra Sweeps Coins |
Carnival Citi provides attractive bonuses for both new and returning players.
The welcome bonus package is generous, and ongoing promotions keep players engaged.
However, the lack of a VIP program may be a drawback for loyal players.
Games: 3.0/5
- Carnival Citi has a variety of games, focusing on slots and video poker.
- Unique arcade-style games provide engaging gameplay options.
- Popular titles come from established software developers.
- The overall game library is smaller than many competitors.
- There are no traditional table games or live dealer options.
Game selection
Carnival Citi sweepstakes casino offers a variety of games from developers like KA Gaming and Habanero.
Players can enjoy slots, video poker, and arcade games.
While the selection of slots provides engaging gameplay, the overall variety may be limited.
Slots: Good variety, limited selection
Carnival Citi offers a diverse selection of over 200 slot games, including classic slots, video slots, and progressive jackpots.
Notable titles include:
Golden Lion: With a Return to Player (RTP) of 95.99%, this game offers up to 15 free spins and wild multipliers during bonus rounds.
Joker’s Go Wild: Featuring an RTP of 96.5%, it includes expanding wilds and scatter payouts that trigger bonus games.
Bald Eagle: This game has an RTP of 96.2% and provides 10 to 20 free spins, along with bonus rounds featuring multipliers ranging from 2x to 5x.
These games offer engaging gameplay and potential rewards for players.
Video poker
Carnival Citi offers nine video poker games, including titles like Jacks or Better and Deuces Wild, providing strategic gameplay.
While the selection is decent, it may not be extensive enough for dedicated video poker enthusiasts.
Arcade games
The social casino offers seven arcade-style games.
Games such as Mermaid Hunter and Animal Fishing combine skill and luck for an engaging experience.
These games offer a fun alternative to regular slots.
Game Type | Details |
|---|---|
Slots | 200+ titles, including Golden Lion, Joker’s Go Wild, and Bald Eagle. |
Video Poker | Nine titles, including Jacks or Better and Deuces Wild. |
Arcade Games | Seven titles, including Mermaid Hunter and Animal Fishing. |
Carnival Citi provides a good selection for slot and video poker players, though its library may not satisfy everyone.
However, the unique arcade games bring an exciting twist to the experience.
User experience: 3.5/5
- Carnival Citi has a bright design that engages players.
- The site is easy to navigate and find games.
- Regular bonuses keep the experience exciting.
- There is no mobile app for iOS or Android.
- The mobile site can load slower than the desktop version.
You enjoy using Carnival Citi because of its bright, inviting colors.
The straightforward navigation makes it easy to find games, and you appreciate how accessible the game selection is.
Mobile experience
Carnival Citi doesn’t have a dedicated mobile app, so I used the mobile website on my phone.
The site adjusts well to my screen size, and I didn’t face any major issues.
Some users have mentioned slow load times on mobile, but my experience was smooth, especially when switching between Gold Coin and Sweeps Coin play.
Even without an app, the mobile site offers a decent experience, and I enjoyed playing while on the go.
Rewards, prizes & loyalty program: 3.4/5
- Carnival Citi has engaging promotional events throughout the year.
- I can participate in exciting Lucky Draws for extra prizes.
- There is no traditional loyalty program for regular players.
- Rewards depend on spending rather than gameplay.
Carnival Citi does not offer a standard loyalty program, which may be a letdown for players looking for ongoing rewards.
Instead, the platform offers various promotions to keep gameplay engaging.
VIP access program
The VIP Access Program rewards players who spend more on Gold Coins.
To qualify, players must spend at least $50 to unlock basic VIP benefits.
Spending $250 or more gives access to premium bonuses and exclusive promotions.
While the program offers personalized rewards, it may not encourage regular play from lower spenders.
Lucky draws
Carnival Citi offers Lucky Draws, providing players with opportunities to win prizes.
For every 10,000 Sweeps Chips played, players earn three entries into the draw.
These draws occur regularly, with prizes such as additional Sweeps Chips and exclusive items.
Reward type | Details |
|---|---|
Promotional events | Seasonal promotions and extra prize opportunities. |
Lucky draws | Three entries for every 10,000 SC played. |
VIP access program | Spend $50+ for basic rewards; $250+ for premium bonuses. |
Carnival Citi offers engaging promotions but lacks a comprehensive loyalty program compared to other sweepstakes casinos.
The VIP Access Program provides benefits for higher spenders, while Lucky Draws keep the gaming experience fresh.
Payments: 3.5/5
- Carnival Citi supports many payment methods, which makes it easy to deposit and withdraw.
- Once verified, withdrawals happen within 3 business days.
- The first withdrawal can take up to 5 business days.
- A minimum of $100 is required for cash redemptions, which may be high for some players.
At Carnival Citi, deposits begin at $10.
You can use Visa, Mastercard, Discover, American Express, PayPal, and Venmo to deposit.
I started with $0.50, which gave me 200,000 Gold Coins.
To cash out Sweeps Coins for cash, you need at least 100,000 Sweeps Coins, which equals $100.
This requirement makes it hard to withdraw smaller amounts.
My first withdrawal took up to 5 business days, but later withdrawals were processed in 3 business days.
Payment methods
Payment Method | Deposits | Withdrawals | First Withdrawal Time | Subsequent Withdrawal Time |
|---|---|---|---|---|
Visa | Yes | Yes | Up to 5 days | 3 business days |
Mastercard | Yes | Yes | Up to 5 days | 3 business days |
American Express | Yes | Yes | Up to 5 days | 3 business days |
Discover | Yes | Yes | Up to 5 days | 3 business days |
PayPal | Yes | Yes | Up to 5 days | 3 business days |
Venmo | Yes | No | N/A | N/A |
Buying gold coins
Carnival Citi sweepstakes casino offers various Gold Coin packages.
Each purchase includes bonus Sweeps Coins, which can be redeemed for cash prizes.
Here’s the breakdown:
Gold Coins Package | Cost | Bonus Sweeps Coins |
|---|---|---|
200,000 GC | $0.50 | 0 SC |
1,000,000 GC | $2.50 | 5 SC |
2,000,000 GC | $5.00 | 10 SC |
10,000,000 GC | $10.00 | 30 SC |
35,000,000 GC | $50.00 | 104 SC |
120,000,000 GC | $200.00 | 315 SC |
Redeeming sweeps coins
Redeeming Sweeps Coins for cash is simple once you verify your account.
You need at least 100,000 SC to redeem for cash.
Here’s how to redeem:
Log in to your Carnival Citi account.
Go to the Redeem section in the cashier menu.
Enter the amount of Sweeps Coins you wish to redeem.
Select a withdrawal method, like PayPal.
Confirm the transaction and wait for it to process.
Before your first redemption, you’ll need to verify your identity by providing a government-issued ID and proof of address.
Safety & security: 3.5/5
- Carnival Citi uses strong SSL encryption, which secures data and transactions.
- They follow U.S. sweepstakes laws, keeping gameplay safe and legal.
- Sweepstakes coins can’t be redeemed for cash in certain U.S. states.
- No extra security features for high-tier players.
Carnival Citi ensures player safety by using SSL encryption to protect personal and financial data during transactions.
Operating under U.S. sweepstakes laws, it is legally compliant in most states.
However, in Florida, Georgia, Kentucky, Missouri, Nebraska, New York, North Carolina, Ohio, Pennsylvania, Rhode Island, and Utah, players can only play for fun, as real prize redemption isn't possible in these states.
The platform's games are RNG-tested, guaranteeing fair and random outcomes.
Before making my first withdrawal, I verified my identity with a government-issued ID and proof of address, adding an extra layer of security to prevent fraud.
Relevant security details
Safety feature | Details |
|---|---|
License | Operates under U.S. sweepstakes laws |
SSL encryption | Protects personal and payment information |
Player identity verification | ID and address proof required for withdrawals |
RNG-tested games | Ensure fair and random gameplay |
Age restrictions | Players must be 18 or older |
Owner | Owned by Citi Media Tech, LLC, operating since 2023 |
Customer support: 4.0/5
- Live chat is available 24/7 and provides fast responses.
- Multiple contact methods, including phone and email.
- Response times via email can be slower during peak hours.
- No detailed FAQ section to address common questions.
Carnival Citi provides multiple support channels.
I used their live chat and received prompt assistance.
An agent responded within minutes and was both polite and knowledgeable.
Response times can vary.
Live chat is quick, but email replies may take several hours, especially during peak times.
Carnival Citi’s site lacks a detailed FAQ section, so I relied on direct contact for answers.
I was happy with the customer service, but faster email responses and a more complete FAQ would improve the experience.
Customer support overview
Support Method | Details |
|---|---|
Live Chat | 24/7 availability, fast response times |
Phone Support | 1-786-772-1915, responsive during working hours |
FAQ Section | Lacking, no detailed section available |
How does Carnival Citi compare to others?
Carnival Citi offers over 200 games, primarily slots and unique arcade-style titles, providing a solid variety.
However, it doesn't match the extensive libraries of larger sweepstakes casinos like Pulsz or WOW Vegas, which feature hundreds more slot games.
A standout feature of Carnival Citi is its generous welcome bonus: 10 million Gold Coins and 5,000 Sweeps Chips, surpassing many competitors' offers for new players.
The absence of a dedicated mobile app is a notable drawback for those who prefer a seamless mobile gaming experience.
Additionally, the $100 minimum cash redemption requirement may be restrictive for players aiming to cash out smaller amounts.
Competitors comparison
Casino | Types of Games | Welcome Bonus | Mobile App | Best For |
|---|---|---|---|---|
Carnival Citi | 200+ games (slots, arcade) | 10M Gold Coins + 5K Sweeps Chips | No | Unique arcade games, big welcome bonus |
800+ games (slots, scratch cards) | 300,000 Gold Coins + 30 Sweeps Coins | Yes | Huge variety of slots and quick payouts | |
WOW Vegas | 700+ slots | 1.5M WOW Coins + 30 Sweeps Coins | Yes | Frequent promotions and a large game library |
200+ games (slots, video poker) | 100,000 Free Gold Coins + 10 Sweeps Coins | No | Simple setup, great for casual players |
Sister sites
Carnival Citi does not have direct sister sites.
However, it is similar to other sweepstakes platforms like Pulsz and Fortune Coins.
These sites also let players exchange virtual currency for real money prizes using a sweepstakes model.Carnival Citi Casino reviews
This is what people on Trustpilot had to say about Carnival Citi:
“Carnival Citi is the best gaming system online per my opinion. This company gives free coins regularly for all players, not just at sign up and has contests for coins and daily free coins. The games are a lot of fun, not old, slow or outdated. Also, I win often. For those looking for a online gaming experience like this one, I highly recommend Carnival Citi, which is accessible through their one and only website.”
Date of experience: September 14, 2024https://www.trustpilot.com/reviews/66e621e7ec94b89040c9faa5Gypsy Green (5/5 stars)
“Carnival Citi is one of the better social casinos out there. They have hundreds of fun slots that actually hit, and don't take forever to load. They are also pretty generous when it comes to giving out promo codes and bonuses. I highly recommend giving them a try, I doubt you'll be disappointed.”
Date of experience: September 12, 2024https://www.trustpilot.com/reviews/66e3313e8fcadbfaba4aac06Joel Lopez (5/5 stars)
“Once again carnival city steps up to the plate.... Anytime I win anything on carnival city they are always very quick to check and pay me. I have never had any problems or hang ups. There's never been any delays and I've never been shorted. Carnival city is great for putting out promotions, getting out special codes, and all around taking care of their patrons. Once again, thank you so much carnival citi.... love you guys!”
Date of experience: August 21, 2024https://www.trustpilot.com/reviews/66e3838eabcd94d3e3b8202aShannon Peterson (5/5 stars)
“Carnival city is one of the best. I have been lucky a few times. I love the games, the variety, if you like them old style, check, new style, check, want to play poker, check. I ask myself why I keep playing especially here at carnival City, and it's because it's my getaway. You know when you need some place to just lose yourself, Carnival city has done that for me. Thank you. There is one thing, I personally, feel like you should be able to have VIP and play all the games with just one purchase of $24.99 and over. However that's just me personally.”
Date of experience: July 20, 2024https://www.trustpilot.com/reviews/66eb1ec2343cbbbc98478296Abbiegail Murphy (5/5 stars)
Expert verdict
Carnival Citi sweepstakes casino offers a substantial welcome bonus of 10 million Gold Coins and 5,000 Sweeps Coins, making it appealing to casual players.
However, with approximately 200 games, its selection is more limited compared to many competitors.
The $100 minimum withdrawal requirement and the absence of a dedicated mobile app are notable drawbacks.
Additionally, in states such as Florida, New York, and Ohio, players cannot redeem Sweeps Coins for real money prizes, limiting play to entertainment purposes only.
